Energy Advisor II - Residential Program

Description

• Make outbound calls to existing customers to meet assigned energy saving targets
• Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
• Develop and deliver presentations to create awareness about the program
• Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
• Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
• Assist Program Manager in the training of new team members
• Initiate new business with new customers through business-to-business efforts
• Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
• Work with utility customers to provide energy efficiency and the business activities of its customers
• Manage field time effectively with customer, Trade Ally and program stakeholder visits
• Direct installation of energy saving products as directed by program management
• Lead presentations promoting energy efficiency programs for targeted groups
• Adhering to the safety requirements of the organization and the utility client
• Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
• Assist customers through the rebate application process
• Install energy efficiency products in tenant units and building common areas
• When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
• Understand and implement the company’s Sales Process, including but not limited to:
• Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility

Requirements

• Bachelor’s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.
• 2 – 3 years of experience in energy efficiency and/or energy modeling
• Must be flexible to handle a wide variety and work at a fast pace
• 3 – 5 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
• Previous experience managing staff performing proactive customer outreach activities
• Valid driver’s license
• Willingness to travel less than 90%
• Strong data entry skills in entering information in tracking systems/databases
• Must be self-motivated, organized and have ability to prioritize workload
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Previous customer service, sales, or marketing experience
• Reliable transportation
• Ability to analyze and interpret data and solve practical problems
• Ability to adapt to changing environment in the program when required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance