Global Communications Director, Growth (12-month contract)
Arcadis
Lead global communications strategy for Growth, balancing internal and external messaging.
15 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Manchester, England, United Kingdom
Office Full-Time
Company Size
36,000 Employees
Service Specialisms
Consulting
Engineering
Architecture
Project Management
Design
Technical Services
Construction Services
Urban Planning
Sector Specialisms
Infrastructure
Water
Environment
Buildings
Transport
Utilities
Role
What you would be doing
data insight
press releases
crisis response
strategic planning
internal comms
brand storytelling
- Monitor results and ensure that communications programs are informed by data and audience insight.
- Coach and guide Growth senior leaders on engagement and thought leadership to ensure they are well equipped for internal/external speaking opportunities and conference speeches.
- Deliver external communications activities, including press releases, news and announcements, Growth content on Arcadis’ news section of the website, and content for social media as part of a corporate communications campaign, news, and announcements.
- Participate in crisis response communication in the event of a global or Growth issue that threatens reputational damage.
- Provide strategic communications advice and consulting to leadership teams to ensure messages are connected to their audiences (internal/external).
- Create and deliver strategic Growth communications plans and content for earned PR/business communication (e.g., prioritized and strategic press releases, blogs, speeches for external speaking opportunities, corporate thought leadership) and internal channels (e.g., EDMs, bulletins, intranet, webinars).
- Contribute to the global corporate communications and cross-GBA communications strategies and the overall Corporate Communications program.
- Coaching and consulting with senior leaders
- Create and deliver strategic communications plans and content for earned PR/business communication and internal channels as above.
- Agree on SLAs specific to communications for Growth with Ops Leader to ensure deliverables are clear and ROI maximized.
- Drive communications topics from the Change/Transformation team and take them forward into Growth.
- Represent Growth communications priorities on Governance Boards, including Editorial Boards and the Corporate Communications Community of Practice.
- Work collaboratively with the other GBA Comms Directors and Cross-GBA Comms Director on cross-GBA communication activity, embedding the Growth story, priorities and initiatives, and promoting a One Arcadis approach and culture.
- Work closely with country Corporate Communications leaders to ensure messages are localized, delivered through country teams, and amplified through relevant channels.
- Work with the Brand team, driving strategic storytelling with leaders through the Brand Ambassador program.
- Partners with the Marketing team on external amplification of the Growth story and relevant thought leadership.
- Lead best practice internal communications within Growth to support Your Voice scores, focusing on strategic storytelling, leadership engagement, and strategy communication.
- Provide strategic advice and counsel to the Growth Officer and Management Team regarding content, messages, and appropriate spokespeople to enable relevant presence and amplification.
- Lead, develop, and deliver a corporate communications and engagement strategy for Growth to drive employee engagement and brand advocacy and promote and protect company reputation.
- Establish strong connections across GBAs, Corporate Communications, and Enablers (Operations and GSSC) to deliver best practice communications.
- People management: Creating high-performing teams, communicating vision and purpose, engaging others and ensuring aligned objectives. Caring for employee wellbeing and recognizing and celebrating success.
- Brings best practice approaches to the function.
- Collaborate with the Cross-GBA Communications Director to align on cross-GBA Growth-related communications activities and priorities.
- Work with the Global Communications Director – Strategic Programs to support communication for strategic programs.
- Influencing leaders on approach to messaging
- Lead the development of the core Growth narrative and key messages for corporate communication audiences and provide advice and oversight for campaign/marketing content.
What you bring
degree
8‑10 yrs
internal comms
global team
data reporting
change management
- Breadth of experience: Working internationally, across different industries, business lines, and/or functions; managing projects impacting people/issues/solutions across organizational boundaries.
- Experience navigating matrixed organizations, such as a professional services organization or consultancy.
- Appreciation, support, and drive approach to diversity and inclusion across the function.
- Degree qualified in areas such as Business, Journalism, Communications, or Organisational Development. Continued professional or personal development (e.g., Change Management) preferred. Growth Mindset with a desire to continue learning.
- Keen eye/ear for tone of voice and leadership presence; a strong and versatile writer. A strategist able to juggle competing demands.
- External communication
- Experience and knowledge of data-driven approaches to reporting on success.
- Experience managing a global team across geographies.
- Internal Communications experience is essential; some exposure to external communications is valuable.
- At least 8-10 years’ experience working with the C-Suite and senior stakeholders in applicable industries.
- Leading transformation: Ability to bring people on a journey to the unknown, creating a sense of stability and security in uncertain times, avoiding change fatigue.
- Understands and can apply principles for systemic behaviour shifts.
- Experience developing and successfully rolling out complex change, cultural and organizational programs that influence a step change.
- Support of GSSC model
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Interview process
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Company
Overview
1888
Year Founded
The company was established in the Netherlands with a focus on reclaiming wetlands.
30+ Countries
Global Presence
Operates in over 30 countries worldwide, showcasing its extensive international reach.
€5B
2023 Revenue
Achieved €5 billion in gross revenues, reflecting strong financial performance and strategic growth.
- Evolved into a global design, engineering and consultancy powerhouse.
- Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide.
- Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics.
- Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence.
- Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.
- People First
- Collaboration
- Client Success
- Integrity
- Sustainability
Net-Zero by 2035
GHG Emissions Target
Commitment to achieving net-zero across the entire value chain.
70% Reduction
GHG Emissions Target
Aiming for a 70% reduction in absolute scope 1 and market-based scope 2 GHG emissions by 2026, measured from a 2019 baseline.
58% GHG Reduction
Emissions Progress
Achieved a 58% reduction in scope 1 and 2 GHG emissions by end-2023 compared to 2019 levels.
100% Renewable Energy
Energy Consumption
Purchases renewable electricity certificates to cover all office and work-from-home energy use.
- Transition of company fleet to EVs by 2030 (currently 26–35% by late 2024)
- 50% reduction in air travel emissions by 2025 (currently ~29%)
- 35% reduction in business travel emissions by 2025 (already at ~37%)
- Joined supply-chain emissions platform in 2023 to capture supplier scope 3 data
>40% Female Workforce
Gender Diversity Goal
Targets over 40% of workforce to be female by the end of 2026, reflecting a strong commitment to gender balance.
Top 25% eNPS
Employee Satisfaction Ranking
Aims to remain in the top 25% of the professional services sector for employee satisfaction, as measured by eNPS scores.
- Continues to develop people through Skills Powered Organisation and Energy Transition Academy
- GEC recruitment drive and increased focus on global roles to support diverse career paths
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