Blattner is a leading provider of renewable energy solutions, specializing in utility-scale projects.
The role provides end‑user and project‑site help‑desk phone support, handling desktops, laptops, peripherals, mobile devices and software. You will log tickets with detailed troubleshooting steps and assist other IT staff in deploying patches and OS updates using automated tools or scripts. As the primary IT contact, you will monitor the help‑desk email, ticket queue and phone line, aiming for first‑call resolution and coordinating day‑to‑day ticketing activities. You will also support user onboarding and off‑boarding, including Active Directory account setup and device configuration.
Applicants should be pursuing a two‑year post‑secondary degree in Information Technology or a related field. Prior experience with a ticketing system is preferred.
The position offers competitive hourly pay ranging from $18.00 to $22.50, based on experience and internal equity. Benefits include 100 % employer‑paid HDHP insurance premiums, 401(k) with company match, HSA/FSA options, dental and vision coverage, tuition reimbursement, and access to an on‑site gym. The company emphasizes work‑life balance and an employee‑family‑focused culture.