Business Process Analyst I

Henderson Engineers

Providing innovative engineering solutions for buildings, infrastructure, and energy projects.

Support and improve digital workflows, platforms, and user enablement as a Business Process Analyst I.

15 days ago ago

Junior (1-3 years)

Full Time

Kansas City, MO

Office Full-Time

Company Size

500 Employees

Service Specialisms

Mechanical engineering

Electrical engineering

Plumbing engineering

Fire and life safety

Refrigeration

Telecom

Security

Acoustics

Sector Specialisms

Business

Community

Health

Retail

Venue

Grocery & Distribution

Role

What you would be doing

tier2 support

template management

tool testing

user onboarding

training materials

documentation

Communicates the benefits of improved workflows or tools to users.
Helps collect and summarize user feedback for internal review.
Shares tips, findings, or helpful resources with others on the team.
Responds to Tier 2/3 user support requests for enterprise and design technology platforms.
Maintains templates, configuration standards, and tool-specific documentation
Assists in creation of process documentation and visual references.
Helps develop training materials, visuals, and enablement content.
Receives coaching and direction from senior Applications Specialists.
Supports inventory and assist with basic maintenance of templates, scripts, and automations.
Partners with team members, end users, and support staff to understand business needs.
Begins developing an understanding of how tools impact day-to-day workflows and where friction exists.
Supports user onboarding and training efforts for new or updated tools.
Assists with testing new features, releases, or updated tools.
Participates in cross-functional feedback and working sessions as needed.
Assists with tool testing, upgrades, and user feedback collection.
Supports internal working groups and tool rollout activities.
Documents basic pain points and share observations with senior team members.
Participates in team meetings and peer learning activities.

What you bring

autodesk certified

bachelor’s

revit

bluebeam

clickup

python

Professional certifications (e.g., Autodesk Certified Professional, Microsoft Power Platform, Bluebeam, ClickUp) are preferred.
Bachelor’s degree in architecture, engineering, design technology, or a related field preferred with 2 – 4 years of typical total experience, or 5 – 7 years of experience without a degree in a relevant field.
Demonstrated ability to learn technical tools and apply them in a business context
Proficient in core platforms (e.g., Revit, Bluebeam, ClickUp, Teams, Microsoft Power Suite) with a strong grasp of how they support technical or operational workflows. Awareness of scripting tools (e.g., Dynamo, Python, Power Automate) is highly preferred.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance