Expert - Development & Corporate Performance

Company logo
Roads And Transport Authority
Plans, builds and operates Dubai’s road networks, public transit systems, marine transport and licensing services.
Oversee corporate transformation, performance, and development initiatives.
2 days ago ago
Expert & Leadership (13+ years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
6,310 Employees
Service Specialisms
Public transport
Parking services
Vehicle licensing
Traffic fines processing
Marine transport
Bus services
Taxi services
Metro services
Sector Specialisms
Transport
Roads
Traffic Management
Commercial Transport
Public Transport
Rail and Metro Systems
Bus Services
Taxi and Ride-Hailing Services
Role
What you would be doing
performance metrics
change management
digital initiatives
innovation labs
strategic planning
transformation
  • Develop effective performance indicators for the department and its initiatives, and measure the impact of development projects and analyze their results.
  • Ensure compliance with corporate excellence standards and participate in preparing excellence portfolios (EFQM, Dubai Excellence, ISO).
  • Develop and implement change management plans, and build organizational awareness of the importance of change and its acceptance.
  • Actively contribute to supporting department managers and department staff in assigned tasks.
  • Prepare analytical reports that support decision-making and promote continuous improvement in organizational performance.
  • Coordinate work with other departments to ensure the integration of institutional efforts and minimize duplication and overlap.
  • Support the implementation of human capacity development plans and provide specialized technical advice to managers and staff.
  • Enhance knowledge transfer mechanisms and document best practices to ensure knowledge sustainability within the department.
  • Support digital initiatives and propose the use of modern technologies to improve processes and services.
  • Participate in the design and activation of corporate innovation labs, and foster a culture of innovation in the workplace.
  • Supporting the director in forming and leading multi-skilled teams, organizing their main tasks, and monitoring their performance.
  • Provide ongoing support to the department manager in reviewing reports and provide feedback on received reports.
  • Providing opinions and advice to department managers and the director regarding contracting with consulting firms, including reviewing the scope of work, offering technical opinions, and participating in the evaluation of technical proposals.
  • Propose development initiatives and projects that contribute to increased efficiency and effectiveness, and the achievement of organizational excellence.
  • Develop and review the department's operational strategies and plans, ensuring their alignment with the organization's strategic directions.
  • Design and implement comprehensive organizational transformation plans, and support their application across all sectors of the organization.
  • Representing the department on committees and in meetings, and performing any other tasks assigned within the scope of their responsibilities.
  • Assess the department's readiness to participate in competitive awards and provide support in self-assessment processes.
  • Develop frameworks and methodologies that support sustainable organizational transformation.
  • Analyze future trends relevant to the organization's work and propose scenarios that support the organization's readiness.
  • Support work teams in applying interactive tools and methods to ensure the success of transformation initiatives.
  • Support department managers in achieving the department's approved implementation plan within the approved timeframe.
What you bring
14 years
bachelor's
  • 14 years of Experience in the field
  • Bachelor’s degree in business administration or equivalent from an accredited university.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
2005 Founded
Year Founded
The organization was established to oversee Dubai’s integrated transport infrastructure and public transit evolution.
821M+ Transactions
Annual Digital Transactions
Generated AED 3.7 billion in digital revenue across over 821 million transactions in 2023.
AED 3.7B Revenue
Digital Revenue
The organization generated AED 3.7 billion in digital revenue in 2023.
Ten Zones
Bus-On-Demand Zones
Smart services include Bus-On-Demand across ten zones for improved public transport efficiency.
  • Manages iconic projects like the driverless Dubai Metro, Dubai Tram, Water Bus, ferries and taxi services across the emirate.
  • Leads major road and bridge design, construction and traffic‑management initiatives including Sheikh Zayed Road upgrades.
  • Pioneering smart services such as Bus‑On‑Demand in ten zones and solar‑powered rail buses for eco‑friendly mobility.
  • Operates through specialized agencies in traffic & roads, public and marine transport, rail, licensing and tech services.
Culture + Values
  • Customer-centricity
  • Innovation and excellence
  • Transparency and integrity
  • Collaboration and teamwork
  • Accountability
  • Sustainability
Environment + Sustainability
Net-Zero Emissions
Long-Term Goal
Aiming to achieve net-zero emissions by 2050.
15% Energy Reduction
Energy Efficiency Target
Striving to reduce energy consumption by 2025.
  • Focusing on reducing carbon emissions, improving energy efficiency, and promoting clean technologies.
  • 'Green Mobility Strategy' enhancing eco-friendly transport adoption.
  • Deploying electric buses and expanding the green vehicle fleet.
  • Encouraging the use of electric vehicles.
Inclusion & Diversity
2023: 20%
Female Representation in Leadership
Women hold 20% of senior leadership positions.
  • Committed to creating an inclusive environment that respects and values diversity in all forms.
  • Aims to increase female representation, with a focus on leadership roles.
  • Regularly conducts training programs to foster diversity and inclusion.
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