Water Supply Pipe Support Engineer - Walsall

Company logo
Homeserve Uk
Multinational specialist in home emergency repairs, one-off fixes and home improvements via 24/7 support.
Assist with maintenance, repair and installation of water supply and drainage systems in customers' homes.
3 days ago ago
£29,200
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
England, United Kingdom
Field
Company Size
10,000 Employees
Service Specialisms
Plumbing services
Heating services
Electrical services
Drainage services
Gas services
Home repairs
Boiler installations
Boiler servicing
Sector Specialisms
Plumbing
Drainage
Electrics
Heating
HVAC
Kitchen fitting
Carpet cleaning
Garden design
Role
What you would be doing
team meetings
best practices
monthly review
  • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
What you bring
leak detection
customer service
physically fit
safe digging
driving licence
problem solving
  • Experience in assisting with repairs associated with, laying and identifying leaks on water mains and drainage services, reinstatement of excavations with different surface types (Desirable).
  • Excellent customer service as it is a customer facing role
  • Physically fit as this is a manual task and is an all-weather role
  • Adaptable team working is essential as you may not be with the same team member daily.
  • Aware of safe digging practices
  • Full UK Driving Licence with no more than 6 penalty points
  • Keen eye for detail and problem-solving skills
  • Use of company tools, uniform and PPE
Benefits
  • Fantastic pension scheme including Income Protection Cover
  • Free HomeServe Cover 8 policy
  • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
  • Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
  • Employee assistance programme looking out for you and your family
  • Learning and development opportunities
  • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
  • Company van with fuel card
  • Salary - £29,200 Plus a £1500 guaranteed bonus in your first year
  • Week 2 - You will be buddied up with an experienced HomeServe Engineer
  • Additional paid overtime
  • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
  • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
Training + Development
Information not given or found
Company
Overview
850,000 annually
Jobs Handled
The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.
2023
Acquisition Year
The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.
  • Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
  • Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
  • It expanded across Europe, North America and Japan.
  • Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
  • Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.
Culture + Values
  • Dare to care
  • Do the right thing
  • Own it
  • Always improve
  • Win together, trust each other
  • CustomerFirst
Environment + Sustainability
42% reduction
Scope 1 & 2 Emissions Target
The target is set for FY2030, with a baseline of FY2020.
29,000 tonnes COâ‚‚e
Global Emissions (2023)
This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.
38% reduction
Scope 1 & 2 Targets (2031)
The target is set with a base year of 2022.
11.1% reduction
Scope 3 Emissions Target
This target is set for FY2031, building on the base year of FY2022.
  • Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
  • Fleet transition to electric vehicles underway
  • Commitment for all offices to procure renewable electricity by 2030
  • Group Environment Policy approved by Board in FY2021
Inclusion & Diversity
96% Fair Treatment
Employee Feedback
96% of employees feel they are treated fairly regardless of race and gender.
94% Welcoming Environment
Employee Perception
94% of employees feel they are made to feel welcome at work.
34% UK Workforce
Employee Demographics
34% of the global workforce is based in the UK, supported by inclusive networks.
  • Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
  • Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
  • UK gender pay report available (site reference)
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Water Supply Pipe Support Engineer - Walsall at Homeserve Uk in England, United Kingdom