Ware Malcomb
Ware Malcomb provides architecture, planning, interior design, and civil engineering services.
1 days ago
Expert & Leadership (13+ years)
Full Time
Vaughan, Ontario, Canada
Office Full-Time
Company Size
800 Employees
Service Specialisms
Sector Specialisms
Description
account growth
client relations
crm dashboards
performance tracking
data reporting
strategy forecast
As Strategic Accounts Director you will be responsible for driving national account growth and strengthening relationships with Fortune 500 clients, global brokerage firms, and key industry partners. You will focus on strategic business development, cross‑regional collaboration, and high‑level client engagement to position Ware Malcomb as a trusted advisor in commercial real estate and design. The role demands proactive outreach, partnership building, and consistent representation of the firm at industry events.
- Drive national account growth and deepen relationships with Fortune 500 clients, brokerage firms, and industry partners.
- Develop and execute strategies to expand enterprise‑level client relationships and identify high‑value opportunities.
- Represent Ware Malcomb at conferences, panels, and networking events to enhance market visibility.
- Lead creation of strategic tools such as CRM dashboards, performance trackers, and standardized reporting.
- Coordinate client engagement events, networking meetings, and cross‑regional collaboration with regional leaders.
- Track and report CRM data, RFP volume, awarded projects, and revenue metrics to senior leadership.
- Support annual business strategy development, forecasting, and pursuit hit‑rate targets.
Requirements
interior architecture
senior management
leadership
hubspot
bluebeam
business development
The ideal candidate brings at least ten years of interior architecture experience, including two years in a project or senior manager role, and a proven track record in business development. Strong leadership, communication, and public‑speaking skills are essential, as is the ability to influence senior stakeholders and guide collaborative teams. Proficiency with CRM platforms such as HubSpot and the Microsoft Office suite, along with strong organizational detail, is required.
- Leverage 10+ years in interior architecture (including senior management) and strong business development expertise.
- Demonstrate leadership, public speaking, and stakeholder influence across senior leaders.
- Proficient with HubSpot/CRM, Microsoft Office suite, Bluebeam, and project management tools.
Benefits
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Founded in 1972
Year Established
The company has been operational since 1972, establishing a strong foundation in architecture and design services.
- Delivers tailored solutions for each client's needs in commercial and residential projects.
- Creates innovative environments for workplaces, retail, and residential spaces.
- Specializes in high-quality design, consistently delivering projects on time and within budget.
- Maintains a strong presence across the U.S. with regional offices supporting clients nationwide.
- Trusted by some of the largest and most influential brands for cutting-edge designs.
Culture + Values
- Deliver creativity to help clients succeed.
- Evolve everything we do through innovation.
- Cultivate an inclusive culture of growth and collaboration.
- Strengthen the community around us.
- Uphold the founding philosophy of great design, excellent client service, and relationship-focused business practices.
- Celebrate bold ideas and challenge the status quo to create unique design solutions.
- Foster an open environment rooted in integrity, positivity, philanthropy, and continuous learning.
- Measure success by the value created for clients and opportunities for team members.
- Believe the power of partnership makes the team thrive through thoughtful collaboration.
Environment + Sustainability
42% less energy
Passive House Energy Efficiency
The '7 Van Buren' Passive House project achieves 42% less energy use compared to comparable structures, marking a significant milestone in sustainable design.
2030 Commitment
Net-Zero Goal
The company has officially committed to achieving net-zero energy in all designs by 2030 through the AIA 2030 initiative.
- Internal environmental management initiatives focused on energy efficiency, water conservation, waste reduction, and recycling.
- Sustainability services include LEED®, WELL™, and Fitwel® accredited expertise to meet project and jurisdiction requirements.
- Member of US Green Building Council; participates in EcoVadis and IntegrityNext sustainability rating systems.
- Internal operations improvements targeting resource efficiency and resilience in materials selection, design, and site planning.
Inclusion & Diversity
1979
Years Empowering Through Education
Providing scholarships and internships to expand academic and career development opportunities.
- DEI Team spearheads initiatives in community outreach, education, training, communication and events.
- Member of National Organization of Minority Architects (NOMA); partner recruitment and community outreach through that membership.
- Supplier diversity program strengthens relationships with diverse business enterprises and DBE partners.
- Culture statement: cultivate an inclusive culture of growth and collaboration; foster an environment rooted in integrity, positivity and continuous learning.