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Field Quality Control Inspector/ Auditor
Abm Industries
Ensure safety, security, quality, productivity, client relationships, and customer service in compliance with regulations and contractual specifications through daily on-site inspections and audits.
12d ago
$2,588
Experienced (8-12 years)
Contractor
Queens, NY
Onsite
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
regulatory compliance
process improvement
audit reporting
on-site qa
management reporting
stakeholder communication
- Ensures compliance with regulations by examining and analyzing records, reports, operating practices, and documentation.
- Responsible for ensuring improvements in safety, security, quality, productivity, client relationships, and customer service are correctly implemented.
- Communicates audit progress and findings by preparing reports, providing information in meetings.
- Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
- Conduct daily on-site, Quality Assurance inspections in compliance with contractual specifications and customer’s expectation.
- Provides management reports by collecting, analyzing, and summarizing management information.
- Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
- Establish and maintain effective communication and working relationships with co-workers, dispatchers, supervisors, managers, clients, etc.
- Prepares for audit by researching materials, formulating a plan of action, and communicating to stakeholders.
What you bring
guest experience
microsoft platforms
problem solver
team collaboration
communication skills
high school diploma
- Must be 18 years of age or older
- At least one year Guest Experience Ambassador experience, with good work performance, ethics, and attendance
- Must submit to and pass a drug screen
- Must meet all the requirements to receive required Port Authority airport security badge, including a successful completion of a background check and 10-year work history.
- Must be computer literate with a basic but solid understanding of Microsoft platforms, Outlook, Word, and Excel
- A problem solver who can work both independently and as a team to solve issues and rapidly deal with changing operational circumstances
- Aviation experience preferred
- A collaborative player who can work and communicate effectively as part of a team
- Advanced communication and relationship building skills – able to build relationships with internal and external partners alike using experience and advanced service techniques
- Impeccable personal presentation and grooming – must be able to keep unform immaculate at all times when guest facing
- High School Diploma or GED
- Some college course work or equivalent experience preferred
- Valid state issued driver’s license
- 2 years customer service experience
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- a successful completion of a background check is required to receive a port authority airport security badge
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Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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