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Sr. Business Systems Analyst - Zuora
Appfolio
Senior Business Systems Analyst responsible for supporting Zuora billing and revenue recognition systems, gathering business requirements, and aligning solutions with business objectives and regulatory requirements.
20d ago
$104,000 - $130,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Santa Barbara, CA
Hybrid
Company Size
1,634 Employees
Service Specialisms
Property Management Software
Online Payments
Tenant & Lease Tracking
Accounting Automation
Marketing Solutions
Sector Specialisms
Residential
Commercial
Role
What you would be doing
solution delivery
fit-gap analysis
business process analysis
team building
custom solutions
billing integration
- Solution Delivery: Collaborate closely with technical teams to transform business requirements into comprehensive technical design documents (TDDs). Establish and communicate clear objectives, timelines, and deliverables for critical projects. Ensure adherence to documentation standards and SDLC processes while maintaining open communication regarding project status.
- Leading fit-gap analysis, as-is and to-be business process designs, functional configuration, testing, and user training
- Business Process Analysis: Conduct stakeholder interviews and workshops to gather comprehensive business requirements for our financial systems and processes. Develop detailed documentation, including BRDs, TDDs, use cases and process flows to capture current state, identifying inefficiencies, bottlenecks, and opportunities for optimization, improvement, and automation.
- Team Building & Development: Contribute to our team culture of collaboration, innovation, and continuous improvement. Take a lead in the team's transformation towards a product-led development approach, championing and implementing improvements to agile methodologies, documentation standards, and advanced testing techniques.
- Designing custom solutions using Zuora best practices for subscription management and revenue recognition
- Facilitating the integration of billing solutions to enhance revenue recognition processes
- Business Partnership: Foster a product-oriented mindset and build consultative relationships with the finance and accounting teams and other business stakeholders. Deeply understand the processes, challenges, and requirements of your business partners and ensure cross-functional alignment and execution of strategic initiatives.
- Strategic Leadership: Develop and maintain the strategic roadmap for Zoura and peripheral financial applications, collaborating with stakeholders to prioritize and recommend the implementation of new features and functionalities that align with key business objectives and drive growth and scalability.
What you bring
ci/cd
zuora billing
revenue recognition
data warehouse
zuora api
bachelor's degree
- Experience with CI/CD methodologies for financial systems
- 8+ years of work experience with Zuora Billing and Zuora Revenue implementation and configuration
- Expert knowledge in Billing models, Revenue Recognition principles, and ASC 606 compliance
- Experience with ADW, Snowflake or other data warehouse technologies
- Zuora Billing Solutions Architect certification
- Experience with Zuora APIs and workflows, leveraging deep technical expertise to design, optimize, and troubleshoot billing and revenue management integrations
- Bachelor's degree in Computer Science, Information Systems, or related field required
- 8+ years of experience implementing subscription billing solutions, particularly Zuora Billing, Zuora Revenue, and integrations with Salesforce and Oracle NetSuite
- Zuora Revenue Solutions Architect certification
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- appfolio is a proud equal opportunity employer and welcomes applicants from all backgrounds and perspectives, but does not mention visa sponsorship details in the job description.
- as part of appfolio's commitment to a safe and secure work environment, selected candidates will be required to complete a background check.
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Company
Overview
$766M–$774M
2024 Revenue
Annual revenue generated in 2024, reflecting strong financial performance.
2024 Clients
Clients
Managing over 19,000 clients worldwide, showcasing broad market reach.
8M Units
Units Managed
Operates across more than 8 million units globally, indicating extensive property coverage.
S&P MidCap 400
Market Presence
Membership in the S&P MidCap 400 index highlights its significant market impact.
- Founded in 2006 by Klaus Schauser and Jon Walker, AppFolio emerged to simplify property management through centralized cloud software.
- Its flagship product, AppFolio Property Manager, integrates accounting, leasing, marketing, maintenance, and reporting into one platform.
- In 2012 it acquired MyCase, later divesting it in 2020 to refocus solely on real estate solutions.
- AppFolio has expanded via acquisitions like RentLinx, WegoWise and Dynasty Marketplace to enhance listing presence, analytics, and AI capabilities.
- Typical customers range from small landlords to large portfolios, covering single-family, multifamily, commercial, student housing, and community associations.
- Its Stack™ Marketplace enables seamless third-party integrations tailored to unique workflows.
- In 2024 it introduced Realm-X, a generative AI assistant that automates tasks like report generation, messaging, and maintenance coordination.
- Known for rapid feature rollout, mobile-first investor tools, and embedded AI, it stands out in real-time property and investment management.
- We care deeply about our customers.
- We value the individual and celebrate diversity of thought and experience.
- We believe in the power of data-driven decisions.
- We aim to create a sense of ownership and accountability at all levels.
- We focus on building and sustaining a culture of innovation.
- We encourage a growth mindset and continuous improvement.
Net Zero 2040
Carbon Neutrality Goal
Committed to achieving net zero carbon emissions by 2040.
- Implemented energy-efficient practices and reduced operational carbon footprint.
- Focused on creating sustainable solutions for property managers and owners.
39% women
Gender Diversity
Reflects the proportion of women in the workforce, emphasizing gender representation.
- Foster an inclusive culture where all employees can thrive and contribute.
- Set measurable goals to increase representation of underrepresented groups in leadership roles.
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