Senior Front Desk Counselor (Overnight)

Description

• Maintain accurate client case records, including writing progress notes and creating service plans, when needed, and as promulgated in PCMH Policies and Procedures.
• Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual.
• Participate in residential staff meetings.
• Maintain the environment of the facility safely and securely, including monitoring video surveillance cameras and conducting hourly building walk-throughs to assess the physical environment, and ensure the well-being of residents.
• Remain on site until relief staff arrive.
• Order, supervise, and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable.
• Assess and respond to resident situations, including the utilization of de-escalation techniques.
• Conduct apartment inspections and provide support to clients with regard to daily living skills.
• Ensure all resident visitors provide identification and sign in the Visitor Log.
• Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner.
• Document significant building activities and events in the Communication Logbook.
• Conduct monthly fire drills.
• Escort clients in the community to medical, benefit, or other pertinent appointments.

Requirements

• Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
• Minimum one year experience working as a counselor in a residential, mental health or related setting.
• High School Diploma or equivalent is required, college degree or 2 years of college in a mental health field desired.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance