Quality Control Auditor/Operations Quality Control Specialist

Description

• Ensure all required documentation, checklists, timestamps, photos, signatures, and approvals are present
• Verify that each stage of the work order was completed exactly according to protocol
• The Quality Control Auditor/Operations Quality Control Specialist is a full-time, detail-oriented position responsible for reviewing every work order from start to finish (A–Z) to ensure that all company protocols, policies, and established procedures are followed by every staff member involved.
• Provide recommendations to management for:
• Calculate time or pay deductions based on:
• Ensure deductions are accurate, documented, and policy-compliant
• Identify recurring issues or patterns of non-compliance
• Maintain full working knowledge of all company policies, SOPs, and operational procedures
• This role acts as the final accountability checkpoint before payroll processing. The Quality Control Auditor/Operations Quality Control Specialist will identify missed steps, protocol violations, or incomplete work, and will generate detailed reports outlining deficiencies and the corresponding time or pay deductions for responsible parties.
• Submit weekly summaries to management prior to payroll processing
• Maintain organized digital and/or physical records of all QC reports
• Apply standards consistently with zero favoritism or bias
• Timeliness of reports submitted
• Confirm accuracy of reported labor time, materials used, and service completion
• Ensure every staff member involved in a work order followed their assigned responsibilities
• Coordinate with payroll or management to ensure proper implementation
• Create a Quality Control Report for each audited work order, including:
• Identify deviations, omissions, shortcuts, or non-compliance
• Assist in updating SOPs to eliminate ambiguity or inefficiencies
• Review 100% of completed work orders from initiation to close-out

Requirements

• Accuracy and completeness of work order audits
• Quality and clarity of documentation
• Consistency in protocol enforcement
• Reduction in repeat protocol violations over time
• Protocol(s) missed or violated
• This position requires extreme attention to detail, full mastery of company policies, and the ability to remain objective, consistent, and fair while enforcing standards.
• Failure to follow procedure
• Management confidence in QC findings
• Rework or corrective action required

Benefits

• Hourly: $18/hr - $20/hr based on experience
• Recommended time or pay deduction per company policy
• Missed steps

Training + Development

Interview process

Visa Sponsorship

Security clearance