Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
Provide best in class customer service to internal and external customer base
Work with the team to deal with defects.
Undertake regular building inspections, complete reports and initiate/progress any required works
Manage site-based staff, ensuring all people related policies and procedures are followed
Work effectively with a range of specialist consultants to deliver agreed outcomes
Procure goods and services, following procedures and policies
Prepare, monitor and reconcile service charge budgets
Develop, agree and manage capital replacement programmes
Management of in-house and supplier staff
Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
Check and approve expenditure against service charge budgets
Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
Measure and report supplier performance against agreed SLAs
Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including life safety systems, vertical transportation equipment and public health systems
Monitor works conducted/service provided by suppliers
Maintain regular and effective communication with clients and tenants
Ensure compliance with all current statutory legislation in respect of health and safety and the environment
Management of supplier relationships
Requirements
m&e
nebosh
iwfm
rics
meridian
site management
Good understanding of service charge budgets and accounting principles
Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m
Good mechanical and electrical services knowledge
Degree or equivalent or by experience
Membership or Associate Membership of IWFM or RICS
Experience of managing single-site environments
Excellent English language skills – both written and spoken
Understanding of commercial leases and the landlord and tenant relationship
Previous experience in a similar role
IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
Good health and safety and environmental knowledge
National General Certificate in Occupational Safety and Health - accredited by NEBOSH
Benefits
Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Over 30 countries
Global Presence
The company operates in over 30 countries, demonstrating its expansive reach and global influence in the real estate sector.
A leader in global real estate services, providing comprehensive solutions across the industry.
Evolved from a traditional property advisor to a full-service provider with a rich history.
Expertise spans residential, commercial, and industrial real estate sectors.
Known for managing large-scale real estate portfolios and delivering complex urban development projects.
Supports businesses through office leasing, retail spaces, and industrial facilities in commercial real estate.
Continuously shapes the future of real estate investment and management through strategic acquisitions and innovative solutions.
A trusted partner for investors, developers, and occupiers, focusing on sustainable and high-performing properties.
Culture + Values
Innovation – being creative and proactive in the solutions provided to clients
Proximity – understanding the specific characteristics of each market in order to tailor our approach and our services
Expertise – making the right choices and creating value in every aspect of real estate
Responsibility – carrying out our activities in line with our values and sharing them with clients
Environment + Sustainability
7 SDGs
Aligned with UN Goals
The company's current offering aligns with 7 United Nations Sustainable Development Goals (SDGs).
6 more SDGs
Future Commitments
The company aims to align with 6 additional SDGs through its 'Inspire Real Estate 2020' strategy.
By 2050
Sustainable Urban Vision
The company envisions creating sustainable urban environments by 2050, addressing global urbanization needs.
50% reduction by 2030
Environmental Impact Target
The company targets a 50% reduction in environmental impact of operations and products by 2030.
Pioneer of sustainable real estate: first developer with an eco-supplier charter and systematic certification for low-energy buildings
Committed to comply with strictest international building and environmental codes
CSR strategy covers environmental pillars: use of natural resources, circular economy, soil and air management
Aligns with UN Sustainable Development Goals; identified 7 SDGs in current offering and 6 more in ‘Inspire Real Estate 2020’ strategy
Targets include reducing environmental impact of operations and products, maximising recycling, reducing waste and single-use plastic in offices
Inclusion & Diversity
49% Women, 51% Men
Employee Demographics
The workforce is nearly balanced, reflecting gender diversity among employees.
Promotes diversity beyond gender, including physical ability, origin, age
#Diversity&Inclusion and #Inclusion initiatives embedded in employer value proposition
Open‑minded culture encouraging employees to ‘be yourself’ and contribute diverse perspectives