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Seasonal Guest Service Representative
Stark Enterprises
Seasonal team member responsible for operating outdoor train, assisting with gift card sales, and welcoming families to Santa's Village at Crocker Park during the holiday season.
23d ago
$13 - $13
Entry-level
Full Time
Westlake, OH
Onsite
Company Size
202 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Commercial
Residential
Mixed-Use
Retail
Entertainment
Office
Hotel
Student Housing
Role
What you would be doing
shift checklist
guest counts
gift cards
clean environment
train area
work area
- Sell gift cards and train tickets.
- Process payments and safely transport guests around Crocker Park.
- Maintain a clean and festive environment around Santa’s Village.
- Complete a shift checklist to ensure all tasks are fulfilled.
- Ensure the work area is clean, organized, and all tools are accounted for.
- Keep guest counts, maintain the line and capacity, and record total guest counts daily.
- Conductors are responsible for keeping the train area tidy and completing a shift checklist to ensure safety and readiness.
- Complete a shift checklist to maintain operational standards.
What you bring
customer-focused
team player
fast-paced
flexible
- The train will run outdoors daily, weather dependent.
- Flexible and customer-focused personalities
- Team players who thrive in a fast-paced, festive environment
- Previous guest services experience is a plus!
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- cleanliness, organization, and completion of shift checklist required
Company
Overview
Founded 1978
Company Established
The company was founded in 1978, marking its beginning as a single retail property developer in Ohio.
12.5M sq ft
Portfolio Size
The company's portfolio spans a total of 12.5 million square feet across its developments.
$1B+ Developments
Current Developments
The company currently manages developments exceeding $1 billion in total value.
2022 Leadership
Leadership Transition
In May 2022, the company underwent a leadership transition, with Bob Stark becoming President & Chairman and his son Ezra Stark assuming the role of CEO.
- Its signature achievement, Crocker Park, blends retail, residential, office, dining and entertainment into a pedestrian‑focused community.
- Notable accomplishments include redeveloping ETON Collection, launching The Strip in Canton, Cleveland’s first high‑rise in 40 years, and pioneering Build‑To‑Rent and modern student housing.
- Execute with resourcefulness, efficiency, innovation, and curiosity.
- Embrace challenges with a relentless work ethic, a self‑starting attitude, accountability, and commitment to achieving excellence.
- Embody integrity, reliability, and respect, fostering a collaborative environment to help and inspire others.
- Prioritize building dense, vertically integrated mixed‑use neighborhoods (“Community Core™”) that blend residential, office, academic, entertainment, fitness, retail, dining, health & wellness, higher education/research, the arts, civic & cultural institutions, mixed age & social class, and sustainable green buildings.
- Balance new urbanist principles and sustainability practices with economic viability across all developments.
- Deliver next‑generation mixed‑use properties with sustainability integrated into design and operations.
- Develop dense “Community Core™” projects that maximize efficiencies, strengthen regional synergies, and support walkable, transit‑oriented lifestyles.
- Employ sustainability and green building practices as essential components of every Community Core™ development.
Set organizational DEI strategy
DEI Strategy
Established an inclusion and diversity strategy with measurable goals.
Track diversity metrics
Diversity Metrics Tracking
Monitors gender representation and other diversity metrics internally.
Report DEI outcomes
DEI Outcome Reporting
Produces internal reports to monitor progress in inclusion and diversity efforts.
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