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Metronet

Warehouse Support Lead

Company logo
Metronet
Provides 100% fiber‑optic internet, phone & TV services to homes and businesses across multiple U.S. communities.
Provide training and support to logistics and warehouse operations for a growing fiber communications company.
17d ago
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Detroit, MI
Onsite
Company Size
1,001 Employees
Service Specialisms
Residential Sales
Residential Customer Service
Residential Tech Support
Business Sales
Business Service Desk
Construction Support
Media Inquiries
Marketing Inquiries
Sector Specialisms
Financial Services
Retail Banking
Insurance
Wealth Management
Digital Payments
Business Fiber Internet
Managed Wi-Fi
Hosted PBX
Role
What you would be doing
warehouse support
equipment maintenance
inventory management
safety culture
customer service
administrative support
  • Support the market warehouse operation with training, on-boarding, and warehouse operation tasks
  • Onsite onboarding of new warehouse associates to provide on the job training
  • Remotely support the warehouse operation acting as a point of contact for local warehouse operations
  • Administrative responsibilities to support our internal supply chain software systems
  • Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
  • Complete systematic inventory transfers
  • Lift at least 50lbs and operate Forklift and pallet jack and related equipment.
  • Oversee the maintenance of all material handling equipment (preventive /repairs)
  • Maintain a safe and clean work environment by keeping shelves, pallet area and workstations neat/clean and complying with procedures, rules, and regulations
  • Participate in inventory analysis to set local inventory min/max levels and replenishment triggers
  • Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
  • Travel up to 50% provide on-site support to warehouse operations across the country
  • Maintains safe and clean work environment in accordance with internal policies and OSHA regulations
  • Coordinate yard to yard transfers
  • Provide a high level of customer service to internal and external partners
  • Track material usage and coordinate orders to maintain sufficient inventory levels
  • Receive and validate inbound shipments (quantities and condition)
  • Pick and stage orders for outbound material disbursement requests.
  • Collaborate with the Supply Chain Manager on continuous improvement opportunities and assist with their implementation at warehouses across the country
  • Schedule appointments for inbound carriers (FTL, LTL, Parcel)
  • Load outbound shipments to contractors and associates
  • Lead warehouse and yard set up/organization
  • Maintain inventory controls, inclusive of a monthly warehouse/yard audit
  • Coordinate the disposal of scrap materials
  • Manage returned materials from contactors and systematically remove inventory from projects
What you bring
ms office
equipment diagnostics
forklift certified
warehouse management
planning skills
data entry
  • Proficient computer skills with an emphasis in MS Word, Excel, and PowerPoint
  • Equipment maintenance-ability to analyze and perform simple diagnostic procedures.
  • Forklift “Certified” with valid Driver’s license
  • Work Safely with minimal instruction and operate a forklift and other heavy equipment per OSHA safety training
  • Experience in providing in-person and remote training is preferred & Inventory Control experience
  • Proven experience in maintaining a zero-loss warehouse/yard
  • 5+ years of experience as a Warehouse Technician/Manager preferably
  • Proficient communication skills to all levels of the organization both written and verbal.
  • Highschool Diploma or GED required with prior communications/fiber optic materials experience is a plus
  • Previous experience with data entry process and internal/external systems preferred
  • Proven and demonstrated planning skills increasing efficiency and effectiveness within Warehouse
  • Previous experience working in a cross-functional teams and maintain a professional and positive demeanor
  • Ability work in a cross-functional solutions-based environment
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • safety and osha regulation compliance check
  • workplace hazard identification and correction
  • criminal record check
  • driving license verification
Company
Overview
Founded in 2005
Year of Establishment
The company was established as a privately held firm.
Over 300 communities
Communities Served
The company has expanded its services across multiple communities.
99.9% uptime
Network Reliability
Ensures high network availability as recognized by PCMag.
Up to 100 Gbps
Maximum Speed
Provides ultra-fast connectivity solutions for businesses.
  • Backed by Oak Hill Capital, KKR, and T-Mobile.
  • Typical builds include fiber-to-the-home networks and IPTV solutions.
  • Operates local retail stores for service demonstrations.
  • Offers wholesale services such as engineering and network design.
Culture + Values
  • Employees shall be treated with dignity and respect, and no employee shall be subject to corporal punishment, threats of violence, or any form of physical, sexual, mental, or verbal abuse or coercion.
  • Employees shall be judged on their ability to perform their job, and there shall be no unlawful discrimination in hiring or employment practices.
  • Work hours shall be reasonable and in compliance with local standards and applicable law.
  • Compensation for workers shall not be less than that required by local laws relating to minimum wages, overtime, and mandated benefits.
  • Employees shall be provided with a safe and healthy work environment.
  • No business partner shall employ or otherwise utilize child labor.
  • Employment shall be voluntary; no forced, indentured, or slave labor is permitted.
  • There shall be no interference in the legal exercise of the right of free association.
  • Business partners must comply with all applicable environmental laws and regulations.
Environment + Sustainability
23,000 L
HVO Trial Use
Substituted traditional diesel with Hydrotreated Vegetable Oil (HVO) for heavy machinery use.
  • Environmental compliance required for all business partners per Code of Conduct.
Inclusion & Diversity
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