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Warehouse Support Lead
Metronet
Provides 100% fiber‑optic internet, phone & TV services to homes and businesses across multiple U.S. communities.
Provide training and support to logistics and warehouse operations for a growing fiber communications company.
Support the market warehouse operation with training, on-boarding, and warehouse operation tasks
Onsite onboarding of new warehouse associates to provide on the job training
Remotely support the warehouse operation acting as a point of contact for local warehouse operations
Administrative responsibilities to support our internal supply chain software systems
Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
Complete systematic inventory transfers
Lift at least 50lbs and operate Forklift and pallet jack and related equipment.
Oversee the maintenance of all material handling equipment (preventive /repairs)
Maintain a safe and clean work environment by keeping shelves, pallet area and workstations neat/clean and complying with procedures, rules, and regulations
Participate in inventory analysis to set local inventory min/max levels and replenishment triggers
Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
Travel up to 50% provide on-site support to warehouse operations across the country
Maintains safe and clean work environment in accordance with internal policies and OSHA regulations
Coordinate yard to yard transfers
Provide a high level of customer service to internal and external partners
Track material usage and coordinate orders to maintain sufficient inventory levels
Receive and validate inbound shipments (quantities and condition)
Pick and stage orders for outbound material disbursement requests.
Collaborate with the Supply Chain Manager on continuous improvement opportunities and assist with their implementation at warehouses across the country
Schedule appointments for inbound carriers (FTL, LTL, Parcel)
Load outbound shipments to contractors and associates
Lead warehouse and yard set up/organization
Maintain inventory controls, inclusive of a monthly warehouse/yard audit
Coordinate the disposal of scrap materials
Manage returned materials from contactors and systematically remove inventory from projects
What you bring
ms office
equipment diagnostics
forklift certified
warehouse management
planning skills
data entry
Proficient computer skills with an emphasis in MS Word, Excel, and PowerPoint
Equipment maintenance-ability to analyze and perform simple diagnostic procedures.
Forklift “Certified” with valid Driver’s license
Work Safely with minimal instruction and operate a forklift and other heavy equipment per OSHA safety training
Experience in providing in-person and remote training is preferred & Inventory Control experience
Proven experience in maintaining a zero-loss warehouse/yard
5+ years of experience as a Warehouse Technician/Manager preferably
Proficient communication skills to all levels of the organization both written and verbal.
Highschool Diploma or GED required with prior communications/fiber optic materials experience is a plus
Previous experience with data entry process and internal/external systems preferred
Proven and demonstrated planning skills increasing efficiency and effectiveness within Warehouse
Previous experience working in a cross-functional teams and maintain a professional and positive demeanor
Ability work in a cross-functional solutions-based environment
The company was established as a privately held firm.
Over 300 communities
Communities Served
The company has expanded its services across multiple communities.
99.9% uptime
Network Reliability
Ensures high network availability as recognized by PCMag.
Up to 100 Gbps
Maximum Speed
Provides ultra-fast connectivity solutions for businesses.
Backed by Oak Hill Capital, KKR, and T-Mobile.
Typical builds include fiber-to-the-home networks and IPTV solutions.
Operates local retail stores for service demonstrations.
Offers wholesale services such as engineering and network design.
Culture + Values
Employees shall be treated with dignity and respect, and no employee shall be subject to corporal punishment, threats of violence, or any form of physical, sexual, mental, or verbal abuse or coercion.
Employees shall be judged on their ability to perform their job, and there shall be no unlawful discrimination in hiring or employment practices.
Work hours shall be reasonable and in compliance with local standards and applicable law.
Compensation for workers shall not be less than that required by local laws relating to minimum wages, overtime, and mandated benefits.
Employees shall be provided with a safe and healthy work environment.
No business partner shall employ or otherwise utilize child labor.
Employment shall be voluntary; no forced, indentured, or slave labor is permitted.
There shall be no interference in the legal exercise of the right of free association.
Business partners must comply with all applicable environmental laws and regulations.
Environment + Sustainability
23,000 L
HVO Trial Use
Substituted traditional diesel with Hydrotreated Vegetable Oil (HVO) for heavy machinery use.
Environmental compliance required for all business partners per Code of Conduct.
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