Sales Consultant

Overview

Drive sales, manage customer journey, and achieve targets for new homes.

Key Responsibilities

• site visits
• customer interaction
• sales process
• vistry systems
• show homes
• audit support

Tasks

We have a new opportunity for a Sales Consultant to join our team within Vistry West Yorkshire, at our Humberston Meadows site. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. -Work with the Site teams to understand the build progress to provide customer information as required. -Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. -Travel to all designated developments to undertake pre booked customer appointments. -Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. -Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). -Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. -Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. -Take responsibility for all company property, equipment and presentation across each site within the specified developments. -Conduct yourself with internal and external stakeholders as ambassadors of Vistry. -Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options. -Assist with internal or external audit as required in line with Vistry Values of ICQ. -Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. -Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. -Maintain the sales arena including show homes on the development in line with brand and company standards. -Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. -Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.

Requirements

• gcses
• microsoft office
• driving licence
• lead generation
• negotiation
• customer facing

What You Bring

-Good planning and organisational skills -5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above) -Excellent IT skills with demonstrable knowledge of Microsoft Office tools -Proven ability to work under pressure and meet sales targets -Excellent administration and organisational skills -Proven track record of successfully completing the sales process with customers -Comfortable using multi-channel forms of communication -Experience working in a customer facing role delivering under pressure -Full driving licence and access to a suitable vehicle -Awareness of local market and economic conditions. -Patience and ability to remain calm under pressure -Experience in generating leads and sales through telephone-based business development. -Strong negotiation and sales skills -Ability to handle complaints and difficult situations -Excellent communication skills -Willing to work weekends -Willing to travel to all sales sites within the division, including regional offices

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Benefits

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. -Employee rewards portal with many more benefits… -Competitive pension scheme through salary sacrifice -Life assurance at 4 x your annual salary -Competitive basic salary and annual bonus -Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service -Mileage allowance -Share save and share incentive schemes -Private medical insurance, with employee paid cover -Salary sacrifice car scheme available to all employees -Enhanced maternity, paternity and adoption leave -2 Volunteering days per annum

About Vistry Group

-Launched following the merger of Bovis Homes and Galliford Try’s housing arm in January 2020. -Operates three retail brands—Bovis Homes, Linden Homes, Countryside Homes—and a B2B Partnerships arm. -Known for timber-frame manufacturing via Vistry Works, boosting quality, speed, and carbon performance. -Typical projects include mixed-tenure neighbourhoods with schools, parks, orchards, and community facilities. -Completed major schemes like Meridian Water regeneration and Countryside Partnerships integration in 2022.

Sector Specialisms