Utilize communications KPIs and metrics to show success
Manage and optimize internal communication channels to ensure effective distribution of messages across teams, including SharePoint, Slack, Poppulo, and Viva Engage
Uphold corporate content governance and branding policies
Drive product communications strategy for external and internal comms initiatives to ensure alignment with company and functional priorities, values, and culture
Partner with Product leaders to communicate product strategy to the GMPO team and other internal stakeholders
Develop strong partnerships with product executives, engineering leaders, and cross-functional business teams to identify and amplify key initiatives as they pertain to product strategy, new product introductions, roadmap, and key milestones
Strategize with PR, AR, IR, and Social on product launches and milestones, as well as identifying storytelling opportunities for key industry trends
Partner with the Chief of Staff leaders to support all-staff meetings/town halls, regular updates, executive memos, and change management. Act as a liaison between Product Management teams and Corporate Communications functions to elevate product stories and initiatives
Create and deliver product-specific communication to key stakeholders and target audiences, determining messaging, timing/cadence, and delivery channels – ensuring alignment with audience needs and broader functional priorities and initiatives. Use human-first language that is clear, concise, and tailored to the audience
Support communication efforts during organizational changes or important transitions, ensuring that messages are transparent, timely, and consistent. Act as a trusted advisor on navigating sensitive situations with empathy and clarity
Create Product communications content for blogs, internal announcements, all-hands, and news sites
Requirements
ba/bs
12+ years
cloud
leadership
communication
technical
Empathetic Leader: You understand and care about the employee experience and can translate that into effective communication strategies
BA/BS degree in Communications or equivalent preferred
Strong and confident leadership style
Creative & Innovative: You bring fresh ideas to the table and enjoy experimenting with new ways to engage employees and deliver messages
Receptive to feedback and input from others and quick to apply changes with strong attention to detail
Results Driven: You are comfortable in a fast-moving, dynamic environment with the ability to pivot quickly to deliver results
Outstanding written and verbal communication skills. Demonstrated writing ability that is engaging, organized, and simple to follow. Experience with communications related to complex products and technology concepts is required, with cloud/hyperscale or data center experience a plus
An independent, self-directed thinker with the ability to shape and drive strategy, formulate a clear point of view, exercise sound judgment, and make an impact quickly
Experience in successfully articulating concepts and complex information in a concise manner through presentations, written communication, and across multiple channels
An agile, flexible individual with a “can-do” problem-solving approach
Proven 12+ years’ experience with global technology companies and a proven track record of managing high-impact executive, internal, and external communications and/or change management programs
Extensive experience working with technical audiences and personas
Ability to develop and leverage strong partnerships across a matrixed organization, harmonize various perspectives/objectives, provide sound counsel, prioritize, and deliver impactful outcomes for all audiences and stakeholders
Ability to work well under pressure while managing multiple projects, priorities, stakeholders, and deadlines simultaneously in a dynamic, fast-paced environment. Excellent follow-through skills are necessary
Poised executive presence with succinct presentation/facilitation skills, comfortable collaborating with and presenting to executives and leaders
Confidentiality and business ethics; demonstrates outstanding judgment and discretion
Collaborative: You can easily partner with multiple stakeholders to gain alignment and trust quickly and efficiently
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1998
Year Established
The company was established in 1998, marking the beginning of its journey in providing data center and interconnection services.
25+ Countries
Global Presence
Operates in over 25 countries, showcasing its extensive international reach and capability to serve a global clientele.
200+ Data Centers
Global Infrastructure
Provides essential services through over 200 data centers worldwide, supporting digital ecosystems and business growth.
World’s largest provider of data center and interconnection services.
Offers cutting-edge solutions that enable businesses to scale and adapt to the digital age.
Facilitates high-performance connections for industries like cloud computing, telecommunications, and finance.
Provides services including hybrid cloud solutions, network and application performance optimization, and interconnection for business ecosystems.
At the forefront of advancing global digital transformation through strategic partnerships with leading companies.
Innovative business models drive enterprise infrastructure modernization, ensuring security and compliance.
Culture + Values
Thriving workplace where every colleague is valued and respected for who they are and what they contribute
Foster belonging—cultivating an environment where every employee feels empowered to bring their authentic selves to work
Deliberate inclusion of all perspectives to strengthen decision‑making and business outcomes
Programs to enhance workplace experience and attract high‑performing talent
Environment + Sustainability
Net-zero by 2040
Greenhouse Gas Emissions Target
Committed to achieving net-zero greenhouse gas emissions across all scopes by 2040, verified by Science Based Targets.
50% reduction by 2030
Emission Reduction Target
Reducing Scope 1/2 emissions and fuel/energy-related Scope 3 emissions by half from 2019 levels by 2030.
100% Renewable Energy
Global Portfolio Goal
Aiming to source 100% of energy from renewable sources across all operations by 2030, having reached 96% in 2024.
A-List Recognition
CDP Climate Change
Achieved consecutive years of 'A-List' recognition from CDP for climate change management and transparency.
Target global average PUE of 1.33 by 2030; achieved 1.39 in latest reporting (6% improvement YoY)
Installed 72 MW fuel cells (capable of H₂ blends), avoiding 285,000 MTCO₂e and 382 billion gallons of embedded water use
Consumed 8,560 GWh electricity across 268 data centers in 35 countries, with 1,285 MW of long-term PPAs
Reduced operational Scope 1/2 emissions 24% from 2019 baseline; total 2024 footprint 1,747,700 MTCO₂e
Issued ~$6.9 billion in green bonds to finance green buildings, energy efficiency, renewable energy, and decarbonization projects
Inclusion & Diversity
17% increase
Women Employees Increase
Represents a significant global growth in the number of women employees over the past year.
14% increase
Black/African-American Employees
Signifies a notable rise in the number of U.S.-based Black/African-American employees.
47 organizations
Digital Inclusion Funding
Reflects the number of organizations supported by the foundation to enhance digital access and skills development.
11–37% increase
Employee Volunteer Hours
Highlights the growth in global volunteer hours, with a notable example of 25,300 hours in the latest reporting period.