Product Communications Senior Manager – Global Markets & Product Organization

Description

• Utilize communications KPIs and metrics to show success
• Manage and optimize internal communication channels to ensure effective distribution of messages across teams, including SharePoint, Slack, Poppulo, and Viva Engage
• Uphold corporate content governance and branding policies
• Drive product communications strategy for external and internal comms initiatives to ensure alignment with company and functional priorities, values, and culture
• Partner with Product leaders to communicate product strategy to the GMPO team and other internal stakeholders
• Develop strong partnerships with product executives, engineering leaders, and cross-functional business teams to identify and amplify key initiatives as they pertain to product strategy, new product introductions, roadmap, and key milestones
• Strategize with PR, AR, IR, and Social on product launches and milestones, as well as identifying storytelling opportunities for key industry trends
• Partner with the Chief of Staff leaders to support all-staff meetings/town halls, regular updates, executive memos, and change management. Act as a liaison between Product Management teams and Corporate Communications functions to elevate product stories and initiatives
• Create and deliver product-specific communication to key stakeholders and target audiences, determining messaging, timing/cadence, and delivery channels – ensuring alignment with audience needs and broader functional priorities and initiatives. Use human-first language that is clear, concise, and tailored to the audience
• Support communication efforts during organizational changes or important transitions, ensuring that messages are transparent, timely, and consistent. Act as a trusted advisor on navigating sensitive situations with empathy and clarity
• Create Product communications content for blogs, internal announcements, all-hands, and news sites

Requirements

• Empathetic Leader: You understand and care about the employee experience and can translate that into effective communication strategies
• BA/BS degree in Communications or equivalent preferred
• Strong and confident leadership style
• Creative & Innovative: You bring fresh ideas to the table and enjoy experimenting with new ways to engage employees and deliver messages
• Receptive to feedback and input from others and quick to apply changes with strong attention to detail
• Results Driven: You are comfortable in a fast-moving, dynamic environment with the ability to pivot quickly to deliver results
• Outstanding written and verbal communication skills. Demonstrated writing ability that is engaging, organized, and simple to follow. Experience with communications related to complex products and technology concepts is required, with cloud/hyperscale or data center experience a plus
• An independent, self-directed thinker with the ability to shape and drive strategy, formulate a clear point of view, exercise sound judgment, and make an impact quickly
• Experience in successfully articulating concepts and complex information in a concise manner through presentations, written communication, and across multiple channels
• An agile, flexible individual with a “can-do” problem-solving approach
• Proven 12+ years’ experience with global technology companies and a proven track record of managing high-impact executive, internal, and external communications and/or change management programs
• Extensive experience working with technical audiences and personas
• Ability to develop and leverage strong partnerships across a matrixed organization, harmonize various perspectives/objectives, provide sound counsel, prioritize, and deliver impactful outcomes for all audiences and stakeholders
• Ability to work well under pressure while managing multiple projects, priorities, stakeholders, and deadlines simultaneously in a dynamic, fast-paced environment. Excellent follow-through skills are necessary
• Poised executive presence with succinct presentation/facilitation skills, comfortable collaborating with and presenting to executives and leaders
• Confidentiality and business ethics; demonstrates outstanding judgment and discretion
• Collaborative: You can easily partner with multiple stakeholders to gain alignment and trust quickly and efficiently

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance