Staff Site Reliability Engineer
Palmetto
Lead SRE/DevOps to design, operate, and improve cloud infrastructure and reliability.
8 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Charlotte, NC
Hybrid
Company Size
200 Employees
Service Specialisms
Solar installation
Energy storage
Maintenance & repair
Battery & storage installation
Inverter & optimizer replacement
Panel cleaning
Roof leak investigation & resolution
Inspection & check‑up report
Sector Specialisms
Residential
Solar
Energy
Clean energy
Battery systems
EV chargers
Role
What you would be doing
cloud infra
incident response
ci/cd automation
monitoring
cost management
devops
- Infrastructure Ownership: Take full responsibility for the design, implementation, and operation of cloud infrastructure (GCP and AWS), ensuring the system is resilient, secure, and optimized.
- Incident Response and Support: Champion the incident response process, provide guidance to teams on post-mortems, and foster a blameless culture that emphasizes learning. Provide supplementary on-call support to engineering teams and help maintain a stable, customer-facing platform.
- Cross-functional Collaboration: Collaborate with engineering, IT, and security teams to meet our reliability, compliance, and operational goals. Serve as a subject matter expert for cloud technologies, CI/CD processes, and DevOps best practices.
- Monitoring & Observability: Build and maintain robust observability systems. Standardize applications that no longer meet our current monitoring best practices. Define and monitor SLAs, SLOs, and other key service health metrics, ensuring teams have the necessary tools to meet operational goals. Manage and optimize cloud costs to ensure they remain in check.
- Automation and Efficiency: Automate repetitive tasks across deployment pipelines, monitoring, alerting, and scaling to reduce manual effort and improve reliability.
What you bring
github actions
javascript
kubernetes
docker
datadog
gcp/aws
- Thorough knowledge of CI/CD systems (GitHub Actions).
- Strong proficiency in one or more programming languages with a high required knowledge of JavaScript/TypeScript
- Expertise with Linux systems administration and scripting (e.g., Bash, Python).
- Experience with data-intensive applications, data engineering workflows, and MLOps practices.
- 5+ years of experience managing infrastructure on GCP, or AWS.
- Experience supporting containerized microservices in a high-traffic environment.
- Deep expertise with Kubernetes and Docker.
- Strong Experience with Datadog and its tooling beyond simple application logs and traces.
- Knowledge of log aggregation and monitoring best practices and how to reduce cost without reducing insights into business applications.
- Familiarity with modern authentication and authorization patterns (e.g., OAuth, SAML, Auth0).
- Familiarity with Javascript build tools and package managers like npm, Yarn, etc.
- In-depth knowledge of DNS, TLS/SSL, CDNs, Load Balancing, and network security.
- Ability to assist teams with defining and monitoring SLOs and service health metrics.
- Impact: Be the go-to person for all infrastructure and DevOps-related responsibilities, with the opportunity to make significant improvements across systems.
- Ownership: As an early hire on the SRE/Devops team, you’ll have a high degree of autonomy and the chance to lead strategic initiatives around infrastructure and reliability.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- employment is contingent upon successful completion of a background check.
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Company
Overview
- Founded to empower people with sustainable energy solutions.
- Specializes in solar energy technologies for residential and commercial clients.
- Focuses on providing tailored energy solutions that reduce costs and environmental impact.
- Known for its innovative use of technology to simplify solar installations and optimize energy usage.
- Handles end-to-end solar projects, from design and installation to monitoring and maintenance.
- Works with homeowners, businesses, and communities to enable energy independence.
- Leverages a tech-driven platform that integrates solar energy with energy efficiency products.
- Helps clients transition to cleaner, more sustainable energy with a user-friendly approach.
- Stands out for its customer-first philosophy and commitment to long-term performance monitoring.
- Clean energy is for everyone
- Leading the world towards a clean energy future
- Removing barriers and expanding access to improve the way we power our lives
- Triple bottom line: prioritizing people, planet, and profit
- Fully distributed workforce to support mental health and flexibility
85% rooftops
Solar Potential Mapped
Mapped solar potential on a significant portion of American rooftops, enabling better access to clean energy solutions.
$1B+ transactions
Clean Energy Facilitated
Platform has enabled over $1 billion in transactions for clean energy solutions, driving widespread adoption.
2M+ metric tons CO₂ prevented
Carbon Emissions Reduced
Homeowners are saving the environment by preventing massive carbon emissions, equivalent to growing millions of trees.
72M+ households served
Households Covered
Serves over 72 million households across more than 126 utilities, expanding access to sustainable energy options.
- Winner of SEAL 2024 Sustainable Service Award for measurable environmental impact
- New Charlotte HQ furnished with ≥ 80% recycled plastic chairs and sustainably sourced wood
$5 million
Solar Sister Initiative
commitment to Solar Sister, which empowers women entrepreneurs in developing countries through solar energy solutions.
- People and Culture team expanded to support employee‑led D&I initiatives
- Fully distributed (remote‑first) workforce to improve mental health support and broaden access
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