The Jenkins Organization
We are a commercial, real estate company that specializes in acquisition, development, ownership, and management.
2 days ago
Junior (1-3 years)
Full Time
Loudon, Tennessee, United States
Onsite
Company Size
51-200 employees Employees
Service Specialisms
Sector Specialisms
Description
check‑in
check‑out
reservation updates
cash transactions
guest assistance
lobby monitoring
The Front Desk associate welcomes guests, handles check‑in and check‑out processes, answers phone and in‑person inquiries, and provides directions and event information to enhance the guest experience. Responsibilities also include updating reservations, monitoring the lobby area, adhering to all resort policies, and remaining calm while following emergency procedures during stressful situations.
- Assist guests with check‑in, check‑out, phone, and face‑to‑face interactions
- Provide guests with information on directions, event schedules, and resort amenities
- Modify reservations to meet guest needs
- Monitor guests in the lobby area
- Follow all resort rules and policies
- Remain calm in high‑stress situations and know emergency procedures
- Handle cash transactions accurately
- Multi‑task and manage competing priorities
- Engage enthusiastically with guests
- Accommodate special guest requests
- Perform sweeping, mopping, and basic cleaning duties
Requirements
computer skills
cash handling
multitasking
weekend availability
data entry
lifting
Great Escapes RV Resorts is expanding its portfolio of RV resort acquisitions, development, and management across the United States. The company’s leadership serves a wide range of hospitality clients, and the full‑time Front Desk role requires clear communication and strong interpersonal skills to guide guests about resort services, activities, and local attractions.
Candidates should have prior cash‑handling and computer experience, be comfortable working in a fast‑paced and occasionally stressful environment, and possess strong multitasking abilities. The role values enthusiasm for guest interaction, flexibility for special requests, willingness to follow instructions, weekend availability, and the ability to perform basic cleaning tasks such as sweeping and mopping.
The position requires prolonged periods of standing still, the ability to lift and move up to 15 pounds, and frequent exposure to outdoor weather conditions during peak check‑in times. Continuous use of hands and arms for data entry is expected, along with clear verbal communication both in person and by phone.
- Demonstrate strong computer skills and knowledge
- Perform basic computer tasks efficiently
- Work effectively in a fast‑paced, sometimes stressful environment
- Follow directions and take instruction readily
- Be available to work weekends
Benefits
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
The Jenkins Organization, Inc. (TJO) is a fully integrated real estate company specializing in the self-storage and RV park industries with expertise in the areas of acquisition, development, ownership, management, and disposition. Based in Houston, Texas, the award-winning company was launched in 1989 by Ricky L. Jenkins, sole owner of TJO. Celebrating its 30th anniversary, The Jenkins Organization has over $500 million of commercial real estate assets under management, including $350 million in owned assets. The Jenkins Organization is aggressively seeking self-storage and RV park development and acquisition opportunities throughout the United States. TJO also performs third-party management for more than 60 self-storage facilities, and in total manages over 4.5 million square feet of self-storage space throughout Texas, Oklahoma, Louisiana, Virginia, and Minnesota encompassing more than 20,000 customers.