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Field Operations Compliance Specialist
Elderly Housing Development & Operations Corporation (Ehdoc)
Develops and manages safe, secure, affordable senior housing with supportive services.
Ensures compliance of affordable housing programs by reviewing eligibility and maintaining accurate tenant files.
Ensure file corrections are made to be in compliance with regulations and procedures. Use strong prioritization skills to ensure move in preapproval files are reviewed within a strict 24-hour period.
Provide thorough written communication to relay file deficiencies; ensure important information is passed to those who need to know.
Organize, prepare, and complete special projects as required.
Assists with initial lease up of EHDOC communities by reviewing housing applications, determining eligibility of household and ensuring all required documentation is provided and is placed in the tenant file prior to the household moving in.
Conducts review of first year initial qualifying LIHTC and HUD files.
Adheres to all Department policies and procedures.
Reviews corrective action documentation and determines resolution of compliance issues. Must gather and analyze information.
Assist senior staff on due diligence tasks for new property compliance.
Assist at other properties as assigned.
Assist in developing monitoring objectives, procedures, and forms to monitor compliance.
Reviews complex property tenant files, enters data into compliance databases, determines if existing data in databases are accurate and updates databases with accurate information as needed.
Attend compliance related training.
Assist with determining compliance form revisions and be responsible for maintaining compliance forms up to date.
Ensure first year LIHTC files are copied and secured in accordance with company policies and procedures.
What you bring
cos
hccp
realpage
microsoft office
5 years
empathy
Willingness to travel if needed.
Ability to work in an office environment and use office machines.
Be empathetic and care about the work you do – each file you process represents a person or family applying for assistance for affordable housing.
Excellent time management, mathematical reasoning, and decision-making skills.
Ability to compose clear and concise written correspondence.
Proficient in Microsoft Office.
Possess excellent verbal communication skills.
Ability to work independently and with teams.
Ability to lift or carry up to 30 pounds.
Ability to work at a computer either sitting or standing for up to eight hours daily.
Experience in RealPage [OneSite] Leasing & Rents Software.
High School Diploma or Equivalent.
Experience in compliance with state, county and federal funding programs including HUD Assisted Programs (202/8, 202 PRAC), Low Income Housing Tax Credit (LIHTC), BOND, and/or HOME required.
Five Years’ Experience in Affordable Housing.
Must be able to operate calculator, adding machine and personal computer.
Established in 1978 as an advocacy arm, evolved into a national housing organization.
5,000+ Seniors
Seniors Housed
Provides affordable housing across over 50 sites nationwide.
$35M+ Annual
Annual Operation Funding
A nonprofit organization with an approximate annual budget of $35 million.
$40M+ Invested
Chicago Expansion Funding
Invested $40 million to expand its footprint in Chicago in 2021.
Sponsors and runs dozens of senior housing communities across the U.S., from California to Puerto Rico.
Blends development, refinancing, grant management, and operations to create a seamless housing engine.
On-site teams deliver health and wellness programming, keeping most residents aging in place.
Balances mission-driven growth with tight HUD performance standards and tax-credit oversight.
Culture + Values
4% Turnover Rate
Low Resident Turnover
Low turnover rate reflects high resident satisfaction and commitment to independent living.
Provide residents with safe, affordable housing and access to supportive health and social services to help them live independently and with dignity.
Commitment to the principles of "Aging In‑Place", ensuring opportunities for seniors to live independently with dignity and self‑determination in communities with their peers.
Professional, specially trained on‑site management teams committed to high standards, ensuring properties are well‑maintained and residents’ comfort and safety are primary concerns.
Outstanding Service Coordinators partner with community resources to provide supportive services, encourage resident interaction, conduct needs assessments, and deliver educational and wellness programming.
Management ethic anchored in developing and managing quality affordable senior housing communities that consistently receive high ratings from HUD and IRS LIHTC physical and management reviews.
Less than 4% turnover rate and under 2% of residents move to assisted‑living or nursing homes, reflecting commitment to Aging In‑Place and supportive services.
Environment + Sustainability
No publicly stated net zero target or emissions reduction strategy found.
No explicit environmental sustainability goals, energy‑efficiency initiatives, or renewable energy usage detailed on website.
No data‑driven reporting on water conservation, waste management, or carbon footprint reduction available.
Inclusion & Diversity
4.6/5 Rating
Diversity & Inclusion Score
The company has a Glassdoor rating of 4.6 out of 5 for its diversity and inclusion initiatives, based on 40 reviews.
Equal employment opportunity and advancement provided without regard to race, color, sex, national origin, religion, age, disability, marital status, sexual orientation or other legally protected classifications.
Efforts to recruit and retain a diverse workforce; all qualified applicants, including minorities and women, are encouraged to apply.
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