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Secure Meters Limited

Process Excellence Executive

Company logo
Secure Meters Limited
Secure Meters offers innovative energy and water metering solutions for improved efficiency.
Mapping, analyzing, and improving end-to-end field service processes, adhering to SOPs, and ensuring quality standards with 2-5 years of experience in Quality/Process Excellence/Service Operations, preferably with Lean Six Sigma certification and exposure to smart metering/utilities/service industry.
21d ago
120,000
Junior (1-3 years)
Full Time
Gurugram, Haryana, India
Onsite
Company Size
1,000 Employees
Service Specialisms
Energy auditing
Energy accounting
Asset monitoring
Meter data analysis
Installation
Heating and cooling controls
Pump efficiency
Metering, billing and collection
Sector Specialisms
Energy
Utilities
Infrastructure
Residential
Commercial
Industrial
Government
Role
What you would be doing
gap analysis
process mapping
bottleneck identification
process improvement
quality tools
adhere sops
  • Conduct gap analysis between defined processes and actual practices.
  • Analyze customer complaints, service failures, and escalation data.
  • Ensure decisions are data-driven, not assumption-based.
  • Map end-to-end field service processes
  • Identify bottlenecks, delays, and errors in operations
  • Recommend and implement improvements for faster service turnaround and reduced rework.
  • Apply Quality Tools & Methodologies
  • Adhere to SOPs & workflows
  • Support audits and compliance reviews by providing process and performance evidence.
  • Ensure company quality standards across service
What you bring
six sigma
continuous improvement
process mapping
data analysis
quality tools
b.tech.
  • Six Sigma & Continuous Improvement
  • Ability to analyze quality metrics.
  • Lean Six Sigma Green Belt / Black Belt certification preferred.
  • 2–5 years’ experience in Quality / Process Excellence / Service Operations.
  • Exposure to smart metering / utilities / service industry preferred.
  • Knowledge of process mapping, process analysis, and improvement techniques in service environments.
  • Lean Six Sigma certification preferred.
  • Data analysis skills
  • Strong interpersonal skills to work with cross-functional teams.
  • B.Tech. (Electrical / Electronics/CS)
  • Strong command of Quality Tools
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
  • supporting audits and compliance reviews by providing process and performance evidence.
Company
Overview
1987 Established
Year of Establishment
The company was founded in 1987, marking the beginning of its journey as a leader in smart metering technology.
  • Designs, manufactures, and deploys innovative energy and water metering systems.
  • Empowers utilities and industries to optimize resource consumption with a strong global presence.
  • Products drive efficiency and sustainability across energy, utilities, and water resources sectors.
  • Specializes in providing cutting-edge smart meters, data management systems, and software solutions.
  • Technologies support infrastructure and urban environment transformation through better resource management.
  • Recognized for reliable, cost-effective solutions that improve operational performance through engineering expertise.
  • At the forefront of smart metering advancements with a commitment to continuous innovation.
Culture + Values
  • Innovation is in our DNA
  • We strive for excellence
  • We take pride in delivering outstanding customer service
  • Integrity is at the heart of everything we do
  • We embrace teamwork and collaboration
  • We encourage continuous learning and development
  • Sustainability is a key focus
Environment + Sustainability
2030 Target
Net-Zero Carbon Emissions
Aiming to achieve net-zero carbon emissions by 2030.
  • Works to reduce environmental impact through energy-efficient products and services.
  • Focuses on minimizing the carbon footprint of operations and supply chain.
  • Invests in renewable energy solutions and energy-efficient technologies.
  • Aims to minimize waste and enhance recycling in manufacturing processes.
  • Tracks and reports on sustainability progress, seeking continual improvements in environmental practices.
Inclusion & Diversity
  • Promotes a diverse and inclusive workplace through various employee development programs.
  • Has a clear gender parity goal and works toward increasing female representation at all levels of the company.
  • Tracks the diversity of its workforce and has ongoing initiatives to enhance inclusivity.
  • Has a strong focus on equitable opportunities for all employees, with clear policies supporting this.
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