Mall Patrol Guard (UNIFOR TEC Security) at Cadillac Fairview in Toronto, Ontario, Canada | Kablio

Role

Description

patrols

incident reporting

emergency response

access control

first aid

crowd control

Assist Management with general matters, etc.
Conduct level and zone patrols to achieve high visibility and proactive security patrols
Maintain safe working practices and demonstrated same to co-workers
Respond to emergency situations, medical, criminal, hazards, etc.
Assist Police and emergency personnel (Fire Department and Ambulance Service) when required
Assist customers and tenants with customer service & security related initiatives in a professional & approachable manner
Obtain and maintain a valid Security Guard license and comply with PSISA and its regulations, as amended from time to time
Assist with Crowd Control
Perform patrols of the entire Toronto Eaton Centre complex
Follow security operational procedures as per the Emergency Response Plan. Refer to Emergency Response Plan for specific event response procedures
Complete Guard tour patrol as assigned
Maintain a detailed memo book and prepare incident reports on all matters dealt with
Provide CPR and First Aid as needed
Perform access control, Mall lock downs and open ups
Follow reasonable direction from Security Dispatch with respect to attending calls for emergency or other related security details
Assist other guards by providing backup support and any other assistance when required
Enforce the Centre’s Rules & Regulations and the Trespass to Property Act.
Man the Console in Office lobbies after hours or when a Concierge is not available
Relieve other guards when required (meal breaks, etc.)

Requirements

use of force

cpr

first aid

ohs act

sops

interpersonal

Successful completion of annual Use of Force training
Able to overcome adversity, and handle stressful situations with tact and diplomacy
A multi-tasker and quick learner
Solid understanding of Occupational Health & Safety Act
Able to function in a fast-paced environment
To be helpful, courteous and pleasant to tenants, patrons, and co-workers alike
Current CPR and First Aid Certificates
Understanding and follow procedures as they appear in the Standard Operating Procedures (SOP’s)
Understanding and following security operational procedures from Fire Safety Plan and Emergency Response Plan
A standout colleague with strong interpersonal skills

Benefits

Complete Company mandatory training

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1976 Founded

Year of Establishment

The company was established in 1976, marking the beginning of its legacy in Canada's real estate development and management industry.

The company specializes in developing, managing, and owning high-quality office, retail, and mixed-use properties.
Cadillac Fairview’s portfolio includes iconic assets across Canada and select international markets.
The company’s projects often combine modern design with sustainability and innovative technologies.
Notable landmarks include the Toronto-Dominion Centre and CF Pacific Centre in Vancouver.
The company is committed to transforming urban landscapes and creating vibrant community spaces.

Culture + Values

Customer centricity: We put our customers at the heart of everything we do.
Collaboration: We work together to create shared success and build strong partnerships.
Innovation: We embrace new ideas and challenge the status quo to drive positive change.
Accountability: We take responsibility for our actions and deliver on our commitments.
Integrity: We act with honesty, transparency, and respect in all our dealings.
Excellence: We strive for continuous improvement in everything we do.

Environment + Sustainability

30% reduction

Greenhouse Gas Emissions

The company has achieved a significant decrease in greenhouse gas emissions compared to 2014 levels, demonstrating strong progress toward sustainability goals.

20% decrease

Energy Consumption

Implementation of energy-efficient solutions has led to reduced operational energy consumption, contributing to overall environmental efficiency.

Net Zero Emissions Target by 2050
Invested in renewable energy sources across key properties
Prioritize sustainable design in new developments and major renovations
Awarded LEED and BOMA BEST certifications for environmental performance in multiple properties

Inclusion & Diversity

50% Women

Gender Parity in Leadership

50% of leadership roles are held by women, reflecting a commitment to gender parity.

Commitment to diverse representation at all organizational levels
Active partnerships with organizations promoting inclusion and gender equality
Ongoing internal programs to foster inclusive leadership and employee engagement

Articles

Careers at Cadillac Fairview

Our Projects

Sustainability

Role

Description

patrols

incident reporting

emergency response

access control

first aid

crowd control

Assist Management with general matters, etc.
Conduct level and zone patrols to achieve high visibility and proactive security patrols
Maintain safe working practices and demonstrated same to co-workers
Respond to emergency situations, medical, criminal, hazards, etc.
Assist Police and emergency personnel (Fire Department and Ambulance Service) when required
Assist customers and tenants with customer service & security related initiatives in a professional & approachable manner
Obtain and maintain a valid Security Guard license and comply with PSISA and its regulations, as amended from time to time
Assist with Crowd Control
Perform patrols of the entire Toronto Eaton Centre complex
Follow security operational procedures as per the Emergency Response Plan. Refer to Emergency Response Plan for specific event response procedures
Complete Guard tour patrol as assigned
Maintain a detailed memo book and prepare incident reports on all matters dealt with
Provide CPR and First Aid as needed
Perform access control, Mall lock downs and open ups
Follow reasonable direction from Security Dispatch with respect to attending calls for emergency or other related security details
Assist other guards by providing backup support and any other assistance when required
Enforce the Centre’s Rules & Regulations and the Trespass to Property Act.
Man the Console in Office lobbies after hours or when a Concierge is not available
Relieve other guards when required (meal breaks, etc.)

Requirements

use of force

cpr

first aid

ohs act

sops

interpersonal

Successful completion of annual Use of Force training
Able to overcome adversity, and handle stressful situations with tact and diplomacy
A multi-tasker and quick learner
Solid understanding of Occupational Health & Safety Act
Able to function in a fast-paced environment
To be helpful, courteous and pleasant to tenants, patrons, and co-workers alike
Current CPR and First Aid Certificates
Understanding and follow procedures as they appear in the Standard Operating Procedures (SOP’s)
Understanding and following security operational procedures from Fire Safety Plan and Emergency Response Plan
A standout colleague with strong interpersonal skills

Benefits

Complete Company mandatory training

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1976 Founded

Year of Establishment

The company was established in 1976, marking the beginning of its legacy in Canada's real estate development and management industry.

The company specializes in developing, managing, and owning high-quality office, retail, and mixed-use properties.
Cadillac Fairview’s portfolio includes iconic assets across Canada and select international markets.
The company’s projects often combine modern design with sustainability and innovative technologies.
Notable landmarks include the Toronto-Dominion Centre and CF Pacific Centre in Vancouver.
The company is committed to transforming urban landscapes and creating vibrant community spaces.

Culture + Values

Customer centricity: We put our customers at the heart of everything we do.
Collaboration: We work together to create shared success and build strong partnerships.
Innovation: We embrace new ideas and challenge the status quo to drive positive change.
Accountability: We take responsibility for our actions and deliver on our commitments.
Integrity: We act with honesty, transparency, and respect in all our dealings.
Excellence: We strive for continuous improvement in everything we do.

Environment + Sustainability

30% reduction

Greenhouse Gas Emissions

The company has achieved a significant decrease in greenhouse gas emissions compared to 2014 levels, demonstrating strong progress toward sustainability goals.

20% decrease

Energy Consumption

Implementation of energy-efficient solutions has led to reduced operational energy consumption, contributing to overall environmental efficiency.

Net Zero Emissions Target by 2050
Invested in renewable energy sources across key properties
Prioritize sustainable design in new developments and major renovations
Awarded LEED and BOMA BEST certifications for environmental performance in multiple properties

Inclusion & Diversity

50% Women

Gender Parity in Leadership

50% of leadership roles are held by women, reflecting a commitment to gender parity.

Commitment to diverse representation at all organizational levels
Active partnerships with organizations promoting inclusion and gender equality
Ongoing internal programs to foster inclusive leadership and employee engagement

Articles

Careers at Cadillac Fairview

Our Projects

Sustainability