Barista - Starbucks Haywood Mall

Description

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

Requirements

• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work as part of a team
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Ability to build relationships
• Strong interpersonal skills
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Available to perform many different tasks within the store during each shift
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Ability to learn quickly
• Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink
• Maintains regular and punctual attendance

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance