Caterpillar Inc.
Manufacturer of construction and mining equipment, engines, and industrial gas turbines.
2 days ago
$147,760 - $221,640
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Mesa, Arizona, United States
Office Full-Time
Company Size
107,000 Employees
Service Specialisms
Sector Specialisms
Description
azure devops
dynamics 365
deployment tools
risk management
agile leadership
team coordination
The Principal Digital Deployment Manager – Dynamics 365 will lead a team of Deployment Consultants and coordinate with selected System Integrators to roll out the Dealer ERP Template across the Americas. Acting as a delivery orchestrator, the role aligns teams to program objectives, manages risks and dependencies, and drives consistent, high‑quality outcomes using scaled Agile practices.
- Manage day‑to‑day activities of Deployment Consultants and dealer deployment projects.
- Develop contingency plans and mitigate potential risks.
- Organize and coordinate cross‑functional teams around dealer digital programs.
- Represent the "Voice of the Dealer" in product and engineering discussions.
- Develop talent and skillsets in Dynamics 365 and deployment tools (Mavim, Leapworks, etc.).
- Serve as liaison between dealers, system integrators, and Caterpillar product teams.
- Facilitate transparent status meetings with dealer and Cat Digital leaders.
- Lead and mentor teams to foster a high‑performing Agile culture.
- Identify, escalate, and track risks, issues, and cross‑team dependencies.
- Manage Azure DevOps environment for efficient project tracking and delivery.
- Act as a deployment SME in steering committee and stakeholder meetings.
- Provide strategic leadership and set priorities for the deployment team.
- Achieve annual enterprise deployment targets and manage the team budget.
Requirements
dynamics 365
azure
power platform
devops
degree
interpersonal
Success in this role requires deep ERP and systems knowledge, particularly with Microsoft Dynamics 365, as well as experience in configuration, security, integration, and lifecycle management. Strong decision‑making, strategic planning, and IT program management skills are essential for guiding complex dealer deployments and ensuring project control and reporting.
Preferred candidates have a proven track record of building teams and processes for ERP deployments, hands‑on experience with D365, Mavim, Leapworks or Walkme, and a solid background in Azure services, Power Platform, integration technologies, data analytics and DevOps. A relevant degree or certification, along with excellent interpersonal skills, rounded out by an interest in AI transformation, will further strengthen the application.
- Travel up to 25% of working time as required.
- Hands‑on experience with Microsoft Dynamics 365 in product, process or deployment leadership.
- Understanding of ERP configuration, security, integrations, and Microsoft release cycles.
- Knowledge of system product lifecycle management and change management.
- Ability to implement ERP/CRM applications and train end‑users.
- Proficiency in decision‑making tools, tactical and strategic planning techniques.
- Experience in IT program management, project control, and reporting for dealer implementations.
- Demonstrated ability to build teams, processes, and frameworks for ERP deployments.
- Experience deploying Microsoft D365 using tools like Mavim, Leapworks, Walkme.
- Degree or certification equivalent to required educational standards.
- Design and implementation expertise in Dynamics 365 Customer Service.
- Strong understanding of customer service and support operations.
- Full lifecycle implementation experience of Dynamics 365.
- Systems architecture experience focused on Microsoft Dynamics 365.
- Azure PaaS/IaaS experience (Functions, Logic Apps, Service Bus, Event Grid, Data Factory).
- Power Platform proficiency (Power Apps, Power Automate, Power BI, AI Builder).
- Integration expertise with Azure API Management, Logic Apps, Service Bus, Integration Services.
- Data & analytics knowledge (Azure Synapse, Power BI, data modeling).
- DevOps experience with Azure DevOps source control, pipelines, ALM practices.
- Security knowledge of Microsoft Entra ID, role‑based security, data protection.
- Excellent interpersonal skills to handle sensitive issues and influence stakeholders.
- Familiarity with Caterpillar business and dealership operations (preferred).
Benefits
The position offers a competitive salary range of $147,760‑$221,640, extensive medical, dental and vision coverage, paid time off, 401(k) savings, health accounts, wellness programs, career development resources, incentive bonuses, and numerous additional benefits such as disability, life insurance, parental leave and tuition reimbursement. Visa sponsorship is available for eligible applicants, and relocation assistance is not provided.
Caterpillar promotes an inclusive culture driven by integrity, excellence, teamwork, commitment and sustainability. Employees are encouraged to grow professionally through leadership programs while contributing to a diverse, collaborative environment that values each individual's impact on the company's success.
Training + Development
Interview process
Visa Sponsorship
- visa sponsorship is available for eligible applicants.
Security clearance
- any offer of employment is conditioned upon the successful completion of a drug screen.
Overview
1925
Year Founded
The company was established in 1925 as a manufacturer of agricultural machinery and later expanded into construction equipment.
190+ Countries
Global Presence
The company operates in over 190 countries, providing essential products for large-scale infrastructure, mining, and energy projects.
- The company's iconic yellow machines are used in construction, mining, oil & gas, and power generation projects.
- In recent years, Caterpillar has increasingly focused on sustainability through advanced technologies that improve machine efficiency and reduce emissions.
- Typical projects include large-scale infrastructure, such as highways, airports, and mining operations in remote areas.
- Caterpillar's product lines are known for their durability and performance, which have become the standard in the heavy machinery industry.
- Noteworthy achievements include innovations in autonomous machinery and advanced telematics for fleet management.
- Despite its massive size, Caterpillar maintains a reputation for responsiveness and adaptation to the rapidly changing global market.
Culture + Values
- Integrity
- Excellence
- Teamwork
- Commitment
- Sustainability
- Leadership excellence – sound business judgement, courage, curiosity, emotional intelligence and an enterprise mindset
- Power of Everyone – include, seek out and value people with different ideas and insights
- Learning and growth – providing limitless opportunities for employees to continually improve and develop
- Employee safety, health and wellness – focused on care, learning, and prevention
Environment + Sustainability
30% Reduction
GHG Emissions Target
Aims to reduce absolute Scope 1 & 2 GHG emissions by 30% from 2018 to 2030, aligning with Paris Agreement goals.
100% Sustainable
New Product Commitment
All new products by 2030 will be designed to be more sustainable through waste reduction, remanufacturing, lower emissions, or improved efficiency.
50% Landfill
Intensity Reduction
Aims to reduce landfill intensity by 50% from 2018 to 2030 through improved waste management practices.
25% Growth
Remanufacturing Sales
Seeks to increase remanufacturing sales and revenues by 25% from 2018 to 2030, promoting circular economy principles.
- Implement water management strategies at 100% of facilities in water‑high‑risk areas by 2030.
- Aspire to reduce recordable injury frequency by 50% from 2018 to 2030.
- Published inaugural TCFD report in 2023, disclosed Scope 3 use‑of‑sold‑products emissions.
- Net zero aligned with Paris Agreement goals (committed to reduced‑carbon future and supporting customers’ energy transition).
- Board‑level Sustainability & other Public Policy Committee established in 2022, ESG performance included in executive‑officer incentive plans since 2022.
Inclusion & Diversity
14 ERGs
Employee Resource Groups
The company supports 14 Employee Resource Groups (ERGs) to foster an inclusive culture.
- Global support for diverse backgrounds through the Power of Everyone initiative.
- Employee Insights survey drives global feedback and cultural development.
- ERGs enhance professional growth and innovation.