Fire Service Technician

Description

• Help to train or mentor others on the service team.
• Maintain truck inventory to ensure timely response to customer needs.
• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Retain any licenses that are required by National, State and Local codes.
• Obtain customer signature upon completed service call assignment.
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
• Participate in a scheduled On-call rotation.
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

Requirements

• Able to pass a pre-employment background and drug test.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• High School Diploma or equivalent
• Strong organizational skills, positive attitude, and ability to learn quickly.
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Possess a valid driver’s license and driving record that meets company requirements.
• Ability to work flexible hours including weekends to meet customer requirements.
• NICET Level II certification
• Simplex System Experience
• Ability to follow verbal and written instructions.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
• 2-5 years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.

Benefits

• JCI Employee discount programs (The Loop by Perk Spot)
• Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!
• Company vehicle, tools, and equipment provided to complete all jobs.
• Extensive product and on-the-job/cross-training opportunities With outstanding internal resources!
• Competitive pay
• Overnight travel may be required.
• Paid vacation/holidays/sick time 10 days of vacation first year!

Training + Development

Interview process

Visa Sponsorship

Security clearance