Provides emergency water, fire, mold, and biohazard cleanup services for residential and commercial properties.
Manage office admin, customer service, scheduling, and basic accounting for restoration services.
7 days ago ago
Junior (1-3 years), Entry-level
Full Time
Southlake, TX
Office Full-Time
Company Size
50 Employees
Service Specialisms
Water Damage Restoration
Fire and Smoke Damage Restoration
Mold Removal
Biohazard Cleanup
Reconstruction
Sector Specialisms
Residential
Commercial
Role
Description
document management
compliance docs
it support
customer service
inventory management
marketing support
Preparing and maintaining job documentation to brand standards
Supporting marketing efforts and continuing to grow personally and professionally in the business
Management of compliance documentation, business resume and national account programs
Answering calls, providing customer service and documenting messages
IT support, facilitating weekly computer backups, software upgrades and organization
Address and manage customer needs and concerns, notify management and ownership as needed
Maintaining inventory of office supplies, cleaning products and all office related materials
Requirements
quickbooks
organization
relationship building
customer service
safety
communication
Skilled with organization, record keeping and close attention to detail
Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.
QuickBooks knowledge a plus
Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’
Respect for safety and brand identity guidelines. Ability to present yourself professionally
Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
Benefits
Referral program
Tuition reimbursement
Free uniforms
Flexible schedule
Paid time off
Opportunity for advancement
Competitive salary
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded to provide emergency response for water, fire, and mold damage restoration.
Specializes in cleaning up after biohazard incidents, including sewage and hazardous materials.
Offers rapid, professional recovery services for both residential homes and commercial businesses.
Known for responding to disasters quickly and efficiently, minimizing damage and costs for customers.
Utilizes advanced equipment and trained technicians to restore properties to pre-loss condition.
Proudly serves the Southlake, TX area with a focus on customer satisfaction and reliability.
Has earned a reputation for quality, trust, and expertise in the property restoration industry.
Culture + Values
“servant‑based leadership” mindset
“One Team” mentality
Servant Leadership
Extreme Ownership
Active Collaboration
integrity
empathy
unwavering commitment to excellence
relentless customer service
Environment + Sustainability
No publicly stated net‑zero target at franchise level
Participates in national PuroClean ‘Partnership for a Resilient America’ initiative to train climate resilience technicians
Engages in community resilience training but no specific local emissions, energy, waste or water‑reduction goals disclosed
Inclusion & Diversity
No DEI strategy, gender statistics, or measurable outcomes publicly disclosed for Southlake franchise.