Key Account Manager- National Accounts

Description

• Serves as the customer advocate and trusted business advisor in the organization. Handles customer issues to resolution. Marshalls resources such as software support, and engineering service, in order to meet account performance objectives and customer’s expectations.
• Map key external stakeholders/decision makers and establish stakeholder relationships with national accounts partners.
• Proactively identifies customer issues and takes corrective actions to bring a resolution. Ensures high levels of customer satisfaction. Ensures timely and successful delivery of Alpine solutions in order to meet customer needs and business objectives. Requires a deep understanding of Alpine products and services.
• Partner with 3rd party strategic partners to advocate and grow truss design support as well as whole house integration with national accounts.
• Meets/exceeds assigned sales and profitability targets with targeted national accounts.
• Collaborate with Solutions Delivery, Marketing and Software Development to implement software systems to accounts.
• Gains general understanding of customer or prospect’s business needs. Reviews and analyzes customer business processes and recommends solutions that enable the customer to achieve its goals.
• Develops specific target sales plans to increase market share on targeted product lines.
• Develops and executes account plans and strategies aligned for growing with our national partners. Identifies competitive issues, industry trends and business opportunities.
• Relationship management for existing and strategically identified national accounts.
• Develops a comprehensive working knowledge of all products, i.e., software and machinery,
• Support National Account Manager in developing new opportunities outside of existing relationships.

Requirements

• 4 Yr. Degree in Business, Engineering, Marketing or Construction Management preferred
• Strong Computer skills including MS Office Suite Software
• Excellent verbal and written communication skills
• Professional Presentation skills
• Demonstrated Aggressive Growth Mindset and Hunter capabilities
• Uses value added selling process while executing the go to market strategy and negotiating skills to close business.
• Proven Experience as a Highly Motivated, Results Driven, Self Starter
• Project Management skills
• Knowledge of Truss plant operations desired, i.e., software, paper flow, production & plant layout
• Demonstrated cross functional collaboration skills
• Bilingual abilities is a plus
• Strong sales history, ideally with experience in the construction industry
• Be a collaborative partner with project management skills and open communication with internal Alpine functions
• Strong organizational skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance