Residential Property Collections Manager
The Moinian Group
compliance
account monitoring
process review
collections management
recordkeeping
reporting
Stay current on local and federal regulations related to debt collection and fair housing practices.
Monitor, analyze, and act on account delinquencies to reduce total past-due balances.
Review and refine internal collections processes to ensure efficiency, consistency, and legal compliance.
Propose payment terms and negotiate resolution plans when appropriate.
Act as the main point of contact for residents with overdue accounts, applying strong communication and negotiation skills to resolve balances.
Own and manage the full collections process for all residential accounts across the portfolio.
Maintain accurate resident account records, track communications, and escalate accounts to legal as needed.
Generate regular reporting on collections performance, account aging, legal status, and resolution rates.
Partner with legal, accounting, and property management teams to ensure timely and compliant handling of accounts.
Draft and send notices, settlement offers, and other resident communications.
yardi
excel
finance degree
5+ years
collections
organization
Strong understanding of NYC housing laws, debt collection practices, and legal escalation processes.
Ability to prioritize and manage time effectively in a fast-paced environment.
Excellent written and verbal communication skills, with a focus on professionalism and empathy.
Proficiency in MS Excel and familiarity with property management software such as Yardi, Salesforce, or equivalent.
Financial acumen and the ability to interpret ledgers, balances, and payment histories.
A prominent Manhattan-based Property Management group is seeking a highly skilled and results-oriented Collections Manager to take full ownership of the collections process across a residential portfolio of over 3,000 units. This is a hands-on role responsible for driving collections performance, managing all delinquent accounts, and overseeing legal escalations and reporting, with the goal of significantly reducing past-due balances, and proactively managing risk and exposure. This position is ideal for a proactive professional who can operate independently, manage competing priorities, and deliver consistent results with minimal oversight.
Experience in Yardi required.
College degree in finance, real estate, or related field required.
Minimum 5+ years of collections experience in residential property management.
High level of organization and attention to detail, especially when managing large account volumes.
Demonstrated ability to manage collections independently and reduce delinquency at scale.
BenefitsPeople also searched
Early 1980s
Founded
The firm was established during this period by acquiring buildings in Manhattan and rapidly expanding its portfolio.
20M sq ft
Property Portfolio
The company owns and operates over this extensive square footage across various asset classes, including commercial, hotel, retail, condo, and rental properties.
- Projects span major US cities—from luxury mixed‑use towers in New York to high‑profile developments in Chicago, Dallas and Los Angeles.
- They architect landmark urban transformations, revitalizing emerging districts like Downtown and Manhattan's West Side.
- Their typical projects blend upscale residential spaces, modern offices, and premium retail for vibrant community hubs.
- Standing out as one of the few private developers active in every asset class, they deliver sleek, state‑of‑the‑art buildings.
- Noteworthy works include 3 Columbus Circle, 3 Hudson Boulevard and high‑rise condos like Sky and Oskar.
- A dedication to excellence in creating spaces, building projects, and recruiting individuals.
- A focus on hard work, persistence, and a desire to accomplish great things.
- A team mindset that fosters collaboration among family and professionals.
- A long-term, transformational approach to investing in and revitalizing underserved neighborhoods.
- An emphasis on embracing technology and innovation, particularly through the integration of Currency M.
$150,000 Annually
Annual Energy Savings
Energy inefficiency improvements at two major locations led to significant annual cost reductions.
- implemented AI‑driven HVAC and lighting optimizations and LED upgrades with ongoing real‑time monitoring
- leveraged NYSERDA’s Real Time Energy Management Program to co‑fund decarbonization efforts
- focus on data‑driven energy performance improvements in commercial assets nationwide
2.1/5
Glassdoor D&I rating
The company has a Glassdoor Diversity & Inclusion rating of 2.1 out of 5, based on employee reviews.
43% below average
Real estate sector comparison
The company's D&I rating is 43% below the average for the real estate sector.
2.6
Heterosexual employee sentiment
Heterosexual employees rated the company's D&I efforts at 2.6 out of 5.
- men rated D&I at 2.3
- no public statement of formal DEI strategy or gender diversity goals or outcomes
