CSC Order Specialist

Company logo
Arconic
Arconic provides advanced engineered products and solutions in aerospace, automotive, and other sectors.
Process and manage non‑engineered order entries, coordinate status, and support customers.
15 days ago ago
Junior (1-3 years)
Full Time
Springdale, AR
Office Full-Time
Company Size
14,000 Employees
Service Specialisms
Aerospace
Automotive
Industrial Manufacturing
Engineering
Advanced Materials
Technology Solutions
Sector Specialisms
Aerospace & Defense
Automotive & Commercial Transportation
Building and Construction
Industrial Solutions
Packaging
Role
What you would be doing
order processing
price adjustment
order management
record keeping
customer coordination
order tracking
  • Send orders to manufacturing based on standard practices.
  • Utilize or develop knowledge of product and price book.
  • Maintain accurate records and documentation of orders.
  • Work with customer on processing, scheduling, order changes, product issues, & customer claims.
  • Interact and coordinate with internal resources on projects.
  • Adjust prices based on established guidelines.
  • Handle Order Processing and Order Management of Non-Engineered projects.
  • Interact with customers and sales representatives.
  • Coordinate order status – placing an order in Estimating, Order Entry, and Takeoff statuses.
  • Review customer orders and purchases.
What you bring
associates degree
microsoft office
customer service
data entry
problem solving
2 years
  • Excellent communication (verbal and written) and interpersonal skills.
  • Detail-oriented with strong time management and organizational skills.
  • Associates degree from an accredited institution.
  • Strong problem-solving skills and the ability to think critically and creatively.
  • 1 year of experience in customer service role
  • Ability to work independently and as part of a team.
  • Proficient data entry skills.
  • Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
  • Strong technical aptitude and attention to detail.
  • Order entry/management experience
  • This position will operate in person in a professional office environment in Springdale, AR
  • Proficiency in Microsoft Office Suite.
  • 2 years of experience in a customer service role.
  • Exceptional customer service skills including prompt response and documentation.
  • Excellent ability to follow written and verbal instructions.
  • High School diploma or GED equivalent from an accredited educational institution
  • Ability to function in an environment with tight deadlines.
Benefits
  • Referral Program
  • Opportunities for continuous learning and career advancement
  • Generous paid time off and flexible work schedules
  • Comprehensive health, dental, and vision insurance
  • Full-time, Non-Exempt
  • 401(k) with company match
  • Employee Assistance Program
Training + Development
Information not given or found
Company
Overview
  • Designs and manufactures innovative engineered products for industries like aerospace, automotive, and industrial sectors.
  • Formed from the spin-off of Alcoa's engineered products division, emphasizing precision and advanced technologies.
  • Delivers solutions integral to some of the world's most demanding industries, improving performance, efficiency, and sustainability.
  • Proud legacy of innovation, with decades of experience in materials science and engineering.
  • Notable projects include aerospace components, automotive lightweighting solutions, and advanced industrial materials.
  • Products are used in everyday applications, from aircraft engines to consumer electronics, making a significant impact on global infrastructure.
Culture + Values
  • We are committed to safety in everything we do.
  • We act with integrity, fairness, and transparency.
  • We hold ourselves and each other accountable for delivering results.
  • We build lasting relationships with customers and create value by meeting their needs.
  • We drive innovation by fostering a culture of continuous improvement.
  • We are committed to responsible environmental practices that benefit people and the planet.
Environment + Sustainability
20% Improvement
Energy Efficiency
Achieved a 20% improvement in energy efficiency over the past five years through innovative production methods and process optimizations.
Net-Zero by 2050
Greenhouse Gas Emissions Goal
Committed to achieving net-zero greenhouse gas emissions by 2050, aligning with global sustainability targets.
  • Focus on reducing the carbon intensity of production processes.
  • Offering sustainable products such as aluminum for lightweighting and energy-efficient solutions.
  • Active engagement in circular economy practices, including aluminum recycling.
Inclusion & Diversity
30% Women Leadership Goal
Women in Leadership
Aim to achieve 30% representation of women in leadership positions by 2025.
  • Tracks and reports on gender diversity and inclusion efforts annually.
  • Promotes a culture of respect and inclusion through leadership development and training programs.
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