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Specialist, Data Center Operations
Jll
JLL provides professional services in real estate and investment management worldwide.
Operate, maintain, troubleshoot, and repair critical data center systems to ensure 100% uptime.
Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk.
Climbing stairs and navigating rooftops to access equipment.
Using ladders up to 30 ft and working from heights.
Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, CRAC, CRAH, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment. Monitor building management systems and respond to alarms and alerts promptly.
What you bring
high school
data center
zendesk
corrigo
salesforce
4+ years
Ability to speak effectively before small groups of tenants or fellow employees.
High School diploma or GED equivalent
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Must be able to work different schedules.
Ability to Climb a ladder with a 300-lb weight limit.
Understanding and complying with emergency escalation procedures.
Must be able to professionally interact with tenants and contractors.
Hands-on experience working in a data center/critical facility, including UPS.
Demonstrated verbal/written communication skills.
Must be able to respond to site emergencies.
Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
Zendesk Experience.
Ability to write routine reports and correspondence.
Must be able to work Holidays.
Corrigo Experience.
Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.
Lifting a minimum of 50 lbs.
MCIM / Salesforce Experience.
4+ years related work experience.
Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
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