Works with internal stakeholders to assess and identify areas of improvement within their tower process and product landscape, ensuring all product and process initiatives are consistent with governance standards and are aligned with D&T, Finance, Audit, SOX, Data Governance, other corporate functions, and statutory requirements.
Leverages design, documentation, and implementation techniques to deliver world-class process solutions, including business requirements, testing, documentation, and production migration protocols.
Follows the global CBRE standards to document new processes and to problem solve through existing process and product challenges.
Maintains the Platform workstack in accordance with Platform governance standards and provides regular and frequent status updates to their Tower Leader / Stakeholders of the progress on all initiatives they are working on.
Has a solid technical understanding of the products within their tower, maintains and coordinates on Internal Platform documentation and business SOP documents as required.
Identifies training documentation needs, documents as required, and communicates to Platform support team and other stakeholders.
Independently conducts follow-up and more in-depth discussions with secondary stakeholders/process users.
Responsible for maintaining, developing, and constructing processes, enhancements and new features related to Time and Attendance for the People organization within CBRE. Documenting procedures/protocols, process flows, approver levels, decision points, and all relevant information.
Co-ordinates UAT with the Platform Support teams. Maintains master UAT scripts within their tower.
Requirements
peoplesoft
workday
process mapping
lean sixsigma
stakeholder management
bachelor's
Combines experience and a critical eye to review and analyze existing processes, identifying bottlenecks, along with making recommendations for process and product improvements to deliver world class employee experience.
Hands on experience in Business analysis with People Systems and Processes, including HCM products like PeopleSoft, Workday or Time and Attendance products like Workforce Dimensions or other similar applications.
Experience and qualifications in Process Mapping, Continuous Improvement, Lean, Six Sigma and Solution Design principles preferred.
Expertise in thinking critically and strategically to solve problems with practical solutions.
Bachelor's degree (BA/BS) in People, IT, or a related field of study
Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization.
Experience guiding initiatives and stakeholders though change and process improvement.
Stakeholder and Project Management experience.
Experience working within a Shared Services or centralized operating environment for a global company is desirable.
Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements.
Experience with functionality design requirements and implementation best practices.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1773
Years in Operation
The company traces its origins back to 1773, marking over two centuries of expertise in commercial real estate.
£52bn Investment
Parent Company Assets
Financially backed by a global parent company with a £52 billion annual investment platform and £140 billion+ managed assets.
250 Years
Historic Milestone
The company recently celebrated 250 years of operations, planting 250 elm trees in London to mark the occasion.
Part of the world’s largest commercial real estate services firm, it operates across 15 UK offices with deep local and global connections.
Specialising in sectors from industrial and logistics to life sciences, data centres, healthcare and hospitality, delivers tailored solutions across the property spectrum.
As an advisor on multimillion-pound transactions, orchestrates complex projects—leasing, valuation, asset and facilities management, and investment sales—for public and private sector clients.
Historic undertakings include large-scale retail repurposing, student accommodation developments and frontline advisory in the energy & renewables and data centre space.
Culture + Values
RESPECT: We act with consideration for diverse perspectives and share information openly to inspire trust and encourage collaboration.
INTEGRITY: No individual, deal or client is more important than our commitment to our company and what we stand for.
SERVICE: We approach challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.
EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
24% Emissions Reduction
Operational Carbon Drop
Operational carbon emissions (Scopes 1 & 2) were reduced by 24% since 2019.
27% Renewable Energy
Corporate Power Source
Corporate operations source 27% of their electricity from renewable energy.
124M Savings
Energy Efficiency Gains
Achieved $124 million in savings from energy efficiency and decarbonisation efforts in client properties.
A CDP Score
2023 Environmental Performance
Recognized with an 'A' score by CDP for environmental transparency and performance.
Targets include a 50% reduction in Scope 1 & 2 emissions and a 55% per sq ft reduction in client-managed property emissions by 2030.
Absolute GHG emissions (Scope 1-3) fell by 22% since 2019, with significant reductions in corporate and client-related emissions.
97% of emissions stem from managed/developed properties, while 3% come from corporate operations.
Inclusion & Diversity
32% increase
EBRG members growth
Increased EBRG membership by 32% globally from 2022 to 2023.
16,000+ global members
Employee Resource Groups
Over 16,000 employees participate in global Employee Business Resource Groups.
25,000 global members
EBRG membership in 2023
25,000 employees globally are members of Employee Business Resource Groups in 2023.
3-year programme
Career Ready initiative
A three-year programme targeting 500 young people through internships, mentoring, and masterclasses.
Published gender & ethnicity pay gap reports for transparency and accountability.
'Balance' development programme supports mid-career women.
'Returner' programme supports individuals re-entering workforce with coaching, mentoring and networking.