Field Service Representative
Macarthur Co.
sales reporting
quote follow-up
product knowledge
new business development
stock management
claims management
Participate in contractor events and in-store product demonstrations.
May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds
Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products.
Cultivate relationship with Mass Merchants’ outside sales team (PSEs & PARs)
Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.
Update, distribute, and maintain SFP binders to all stores.
Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team.
Follow up on all active quotes
Manage claims resolution and product returns promptly.
Ensure all stores are adequately supplied with literature, samples, and brochures.
Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery.
Down stock and merchandise on stocked program products
Generate new business with non-program products and develop innovative methods to increase store sales.
Objective: The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's face at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for Western Pennsylvania territory.
Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory
Develop a relationship with RTV clerks.
high school diploma
teaching style
customer relationships
self-starter
organizational skills
market expertise
High School Diploma
A persuasive teaching style to communicate the company's products and services.
Ability to develop and maintain relationships with customers and team members.
Self-starter, disciplined individual able to manage their schedule effectively with moderate manager intervention.
Ability to walk, sit, or stand for extended periods
Intent on listening and able to communicate concisely while being willing to ask questions.
Solid organizational, communication, listening, and presentation skills.
Strong work ethic
Strong moral and ethical values both professionally and personally
Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities.
Clean driving record for the past 5 years
1-2 years working in the building materials industry or a similar industry preferred.
BenefitsCompensation details: 52000-52000 Yearly Salary
Starting at $52,000 per year and company vehicle
Training + Development- regular updates on sales, market status, opportunities, and critical issues to the division and mass merchant sales team.
- follow up on all active quotes.
- other duties as assigned
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Commitment to environmental sustainability
Aim to achieve net zero emissions, reflecting a strong dedication to reducing carbon footprint and promoting environmental stewardship.
- Actively reducing environmental impact through resource efficiency and minimizing waste and emissions across operations.
- Focusing on responsible sourcing and integrating sustainability throughout the supply chain.
- Utilizing data-driven approaches to track and minimize the environmental footprint of products and services.
- Sustainability initiatives contributing to long-term value creation for customers, shareholders, and communities.
- Dedicated to fostering a diverse and inclusive workforce where every individual is valued and respected.
- Focused on increasing gender diversity within leadership roles and at all levels of the organization.
- Committed to achieving gender balance and improving opportunities for women in male-dominated fields.
- Regularly track and report on workforce diversity, using data to guide recruitment and retention strategies.
