Communicates with central dispatch on current work order status and receives updates on outstanding customer issues.
Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
Will be required to participate in after-hours service program.
Must always comply with safety guidelines.
Supervise and inspect the installation of equipment to meet customer and contract specification.
Responds to customer service calls in a timely and efficient manner, troubleshoots and repairs as needed.
Perform installation/programming on integrated security and fire alarm systems.
Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
Requirements
nicet ii
class d license
associate degree
low voltage
test equipment
network
Completes necessary certification courses on internal and external products used.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Ability to lead & work well with team members.
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Possess a valid driver’s license and driving record that meets company requirements.
Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices.
Two-year Associates Degree in Electronics; Network; Computer Science or related field.
Basic understanding of Network concepts and architectures.
Ability to multi-task and prioritize in a short period of time.
High School Diploma or equivalent required.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Able to obtain and retain any licenses that are required by National, State and Local codes.
NICET level II or ability to obtain in first year.
Ability to work flexible hours including weekends to meet customer requirements.
Working knowledge of electronic and digital test equipment.
3+ years documented experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems.
Extended knowledge of DOS and Windows.
Able to pass a pre-employment background and drug test.
Ability to adhere to, implement, and always follow safety guidelines and procedures.
This role requires a minimum of a Massachusetts Class D Electrical License.
Benefits
Short-Term and Long-Term Disability
401(k) savings plan with company match
Employee Assistance Program
Comprehensive Benefits
Paid Training
Life Insurance
Medical/Dental/Vision insurance
Referral Bonuses
Competitive Starting Pay
Health Savings Account (HSA)
Global Advancement Opportunities
Wellness Program
Company Vehicle (as applicable)
Overnight travel may be required.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass pre-employment background check and drug test.
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.