Office Manager

Description

• Create and post engaging content on social media platforms (Facebook, Instagram, LinkedIn) to showcase the brand.
• Plan and host local events such as home shows, farmer's markets, and vendor events.
• Coordinate with digital marketing partners for SEO, online ads, and website performance.
• Arrange meet‑and‑greets for the Business Manager with realtors, property managers, contractors, and community groups.
• Serve as the front‑face of the studio: answer calls, greet visitors, manage deliveries, and route phone inquiries.
• Convert website and phone leads into scheduled appointments.
• Order flooring and materials, manage logistics, and process invoices in QuickBooks.
• Set up vendor/installer accounts and assist with project scheduling.
• Maintain records in Salesforce and QuickBooks from lead to close.
• Follow up with customers, send thank‑you notes, and request reviews.

Requirements

• Minimum 2 years experience in office administration, customer service or marketing; flooring/home services experience a plus.
• Strong storytelling skills and passion for social media; content creation a bonus.
• Proficiency with Salesforce, QuickBooks, Excel, and common phone/payment systems.
• Highly organized, resourceful, and able to multitask without dropping priorities.
• Excellent interpersonal skills focused on delivering great customer experiences.
• Availability for occasional weekend or after‑hours events.
• Forklift experience preferred but not required.

Benefits

Benefits include a performance‑based bonus, competitive salary, paid time off, training and development, health insurance, and a fresh start for the new year.

We are seeking an Office and Marketing Manager for our flooring and home improvement company in Mentor, Ohio. This full‑time role offers a salary range of $40,000 to $55,000 with bonus opportunities and a health‑benefits stipend.

Employees enjoy a dynamic workplace where no two days are alike, their ideas are heard, and they receive competitive pay, performance bonuses, and clear paths for advancement.

• Competitive salary $40‑55k plus performance bonuses.
• Health insurance stipend.
• Paid time off.
• Training and development opportunities.
• Bonus based on performance.
• Family‑owned company culture with growth potential.

Training + Development

Interview process

Visa Sponsorship

Security clearance