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United Utilities

Mechanical Field Service Engineer

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Mechanical maintenance and technical support for water production team to repair and maintain water assets.
21d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Ellesmere Port, England, United Kingdom
Field
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
maintenance delivery
collaborative working
documentation completion
workload management
continuous improvement
fault diagnosis
  • Deliver planned and reactive maintenance across a range of mechanical assets and equipment, ensuring all works are completed to a high standard and in line with health & safety regulations.
  • Work collaboratively with multi-disciplinary teams including electrical engineers, site operators, and contractors to ensure seamless service delivery.
  • Complete service documentation accurately, including job sheets, reports, and parts usage, ensuring clear communication with internal teams and external stakeholders.
  • Manage own workload and travel schedule, ensuring timely response to service calls and site visits across designated areas.
  • Contribute to continuous improvement by providing feedback on recurring issues, asset condition and maintenance strategies.
  • Diagnose mechanical faults efficiently, identifying root causes and implementing effective solutions to minimise downtime.
  • Install, replace and commission mechanical components, ensuring compliance with technical specifications and industry standards.
What you bring
time served
nvq 3
teamwork
driving license
diagnostic
organisation
  • You must be a time served apprentice or equivalent, supported with academic qualifications to a minimum of NVQ level 3.
  • The ability to work in a team but also alone, and sometimes in confined spaces.
  • Diagnostic, organisational, planning, communication and computer skills.
  • A full UK driving license is required for the role
  • Able and willing to diversify into specialised areas of maintenance, as required, such as chlorine gas systems.
Benefits
  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • Enhanced parental leave schemes
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • EVolve Car Scheme
  • Mental health first aiders
  • MORE Choices flexible benefits
  • Wealth at Work courses
  • Employee Assistance Plan
  • Deals and discounts
  • Salary Finance
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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