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Corporate Account Coordinator: Internal
Arcwood Environmental
Coordinate and manage corporate accounts, including customer service, waste profiling, scheduling, invoice review, and promoting business lines.
13d ago
Entry-level
Internship
Greater Indianapolis
Office Full-Time
Company Size
1,800 Employees
Service Specialisms
Environmental Consulting
Environmental Management
Project Management
Waste Management
Sustainability Services
Sector Specialisms
Industrial
Energy
Infrastructure
Water Resources
Role
What you would be doing
customer service
manage communications
site visits
profit analysis
proposal development
vendor negotiation
- May be required to service customers until 5:00 pm Mountain and Pacific Time
- Manage all communications with multiple customer locations/facilities for assigned corporate account(s).
- May travel to customer sites to evaluate current waste/bi-product management practices or to audit plans developed by Heritage
- Coordinate and manage data collection systems and reports for customer.
- Do profit/cost analysis of current management methods to assure most profitable method is being used, make changes to increase margin dollars.
- May be required to occasionally answer requests after hours to resolve urgent Plant or customer inquiries. Company issued cell phone will be provided and should be kept nearby during and after hours, unless on PTO
- Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
- Participate in the development of proposals and business plans to create new business or further expand relationship with the assigned corporate account.
- Conduct service follow up surveys to ensure customer satisfaction
- Ensure that contract terms and pricing are being adhered to at all locations.
- May manage small projects as assigned.
- Negotiate with multiple service vendors and communicate/coordinate these services for the assigned accounts
- Will assist in determining regulatory requirements for customer waste and by products.
- Provide, develop and implement solutions for all of customer's needs.
- Responsible for all aspects of customer service for corporate accounts including waste profiling, scheduling, invoice review, profitability, and promoting all business lines
- Keeps Corporate Account Manager up to date on account Activities.
What you bring
four-year degree
rcra/dot regulations
microsoft programs
heritage experience
strong software
- Must be willing to travel on occasion.
- Requires strong organizational, problem solving, oral communications, writing and customer service skills.
- Four-Year Degree. (required)
- Strong knowledge of RCRA, DOT, and state regulations.
- Must be able to work well with customers.
- In lieu of degree, have 4+ years of Technical or Customer Service experience. (required)
- Regular and predictable attendance is an essential function of this job.
- Strong software abilities in Microsoft programs such as Word, Excel and Access are required.
- In lieu of degree, a High School Diploma. (required)
- minimum of 1 year of Heritage Experience from a Customer Service or Technical Role, as evidenced by a consecutive score of 3 or greater on previous evaluations (minimum of 2 evaluation periods). (required)
- Growth Opportunities: At Heritage, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
- Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- post-offer drug screen will be required.
- all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or status as a qualified individual with a disability.
Company
Overview
630 000 tons
Industrial Waste Processed Annually
The company handles a large volume of industrial waste each year, showcasing its extensive processing capabilities.
38 Facilities
Fully Permitted US Locations
Operates 38 facilities across the United States, all fully permitted to handle industrial waste.
165 000 tons
Industrial Waste Recycled Annually
Recycles a significant amount of industrial waste yearly, demonstrating commitment to sustainability.
2 000 Customers
Served Across Industries
Provides services to over 2,000 clients in various sectors, highlighting its broad industry reach.
- Evolved into a national environmental services leader.
- Acquired by EQT Infrastructure in January 2024, enhancing growth and capabilities.
- Provides end‑to‑end waste solutions including treatment, transport, incineration, recycling, emergency response, and on‑site services.
- Serves pharmaceuticals, life sciences, advanced manufacturing, chemicals, oil & gas, and metals sectors.
- Notable projects include expanding a hazardous‑waste incinerator in Orange, TX, integrating a demilitarization facility in Joplin, MO, and installing a shredder in East Liverpool, OH.
- Engagements involve handling regulated waste streams, technical support, compliance, and emergency spill response.
- The Joplin facility specializes in energetic (explosive) waste disposal, offering a rare service niche.
630k Tons
Industrial Waste Managed Annually
Operational expertise in handling industrial waste streams effectively.
165k Tons
Recycled Annually
Recycling efforts that contribute to alternative use and sustainability.
2,000+ Clients
Tailored Waste Solutions
Dedicated service to customer needs across diverse industries.
1,000+ Types
Waste_handled Solutions
Comprehensive handling of a wide range of waste streams.
- “minimize the impact of waste to clear the way for a better future.”
- Operate a vertically integrated platform: prepare, treat, transport and dispose of the most regulated and sensitive waste streams
- Integrate Technical, Field and On‑Site services into a comprehensive environmental solution
630,000 tons
Industrial Waste Managed Annually
The company manages approximately 630,000 tons of industrial waste each year, demonstrating significant capacity in waste handling and processing.
2050
Net-Zero Target Year
The company aims to achieve net-zero emissions by 2050, showcasing a long-term commitment to environmental sustainability.
38 facilities
Authorized Operation
The company operates 38 fully-permitted facilities strategically located in major industrial hubs across the United States.
- Provide sustainability services alongside waste disposal, including prevention, recycling, treatment, and technical compliance
- Enhanced hazardous waste incineration capacity (e.g., Orange, TX) and specialty disposal (Joplin, MO)
- Backed by EQT to pursue reuse, recycling, treatment and disposal innovation
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