Director of Memory Care

Description

• Support hospitality, leasing, and sales processes with promoting a positive image for Experience Senior Living
• Partner with the Director of Health and Wellness in establishing and maintaining a medication administration and storage system which adheres to state, federal and company policies and procedures
• Responsibly manage and supervise all Memory Care team members by scheduling and delegating assignments, providing direction, having on-going conversations regarding performance, including implementing the company's disciplinary process if necessary, completing performance reviews in a timely manner (including input on pay adjustments), hiring, onboarding, training, retaining, providing the necessary support, direction, and feedback
• Train, lead, direct and assist team members with understanding Experience Senior Living's philosophy of care and encourage learning by modeling the proper approaches and communication techniques
• Support the management of information to ensure timely and accurate information is available
• Develop, create, plan, and organize the daily enriching program for the Memory Care neighborhood, including all required programs in the daily of events, and ensure that the planned programming, and unplanned programming, is being implemented twenty-four (24) hours a day, seven (7) days a week
• Maintain a safe and vibrant environment for residents with a dementia diagnosis or experiencing cognitive challenges, team members, and visitors
• Ensure each Memory Care team members person (Care Partners, Medication Assistants, Nurses & Housekeeping) have signed their respective position descriptions and ensure they have a solid understanding of their responsibilities to participate in the daily programming requirement
• Comply with the budget for the department, including completing any required budgetary reports, to ensure compliance
• Ensure each memory care team members person has completed the onboarding, orientation and required training within the specified timeframe
• Deliver and attend required training for self and employees
• Create and facilitate a proactive problem-solving approach to emotional expressions that residents exhibit
• Conduct individual resident history, preference assessments, and develop individualized service and program plans
• Improve the program through problem solving, program development, feedback from team members and families, and refinement
• Partner with the Director of Health and Wellness to provide orientation and training to new team members, as well as providing ongoing training to current team members
• Prepare and conduct the monthly dementia in-service for all Memory Care neighborhood team members and maintain the necessary records to reflect attendance and completion of the training
• Develop and implement the monthly planned programming calendar based on Experience Senior Living's Memorable Moments
• Evaluate the program utilizing quality enhancement tools and seeking out feedback from team members and families
• Support and actively participate in the program's census building initiatives
• Maintain a supportive relationship with internal and external customers
• Build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, as well as within the community
• For clinical matters relating to a resident, partner with the Health and Wellness Director in maintaining active community and professional ties with clinical and non-clinical contacts
• Provide educational opportunities to families to help solidify their knowledge regarding the dementia journey
• Function as a role model for team members by being punctual
• Supervise and evaluate team members performance (unless designated to others by state regulations)
• Delegate program facilitation responsibilities to other, as needed
• Partner with the Director of Health and Wellness in supervising, developing, and scheduling the team members according to Experience Senior Living's policies, procedures, and standards; being available to personally cover team members when necessary

Requirements

• Must satisfactorily meet and be in compliance with Experience Senior Living's Motor Vehicle Policy standards
• Able to take action in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics
• Able to work with people in such a manner to support the company's culture, build high-morale teams, work in a team setting to accomplish goals and get results
• Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conform to and communicate established policies and procedures
• Able to influence the actions and opinions of others in a desired direction. Exhibit judgment in leading others to meet worthwhile objectives
• Experience conducting trainings / presentations
• Must possess a valid driver's license
• Experience performing budget analysis, review, and control
• Experience supervising team members, holding performance conversations, and completing performance reviews
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions
• 3 to 5 years of experience in caring for people with dementia or cognitive challenges, and in developing and facilitating activity programs, preferably as a manager with a specialized dementia program
• Able to define realistic and specific goals and objectives. Able to define tasks and deliverables necessary to meet goals
• Have the ability to commute from the community to social and other various destinations to represent the company
• Strong verbal and written communication skills, as well as solid listening skills
• Basic computer skills
• Experience in facilitating family and caregiver support programs
• Knowledgeable about the disease process, the changes associated with dementia illnesses, how they affect the individual's ability to communicate, process information and function. Understanding the various strategies that assist a resident in maintaining a certain level of independence and support their need for assistance to protect their dignity
• Associate or Bachelor's degree in a related field preferred such as gerontology, social services, behavioral health, therapeutic recreation and/or nursing
• LPN experience a plus.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance