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Dispatch Manager - Jacksonville
Summit Materials
Summit Materials provides construction materials and services for infrastructure projects.
Manage dispatch operations and staff to ensure efficient concrete delivery.
8d ago
Experienced (8-12 years)
Full Time
Jacksonville, FL
Field
Company Size
5,500 Employees
Service Specialisms
Construction services
Engineering
Materials supply
Project Management
Logistics
Sustainability
Geotechnical services
Sector Specialisms
Public Infrastructure
Residential
Non-Residential
Heavy Civil
Paving
Site Planning
Waste Management
Material Recycling
Role
What you would be doing
fleet monitoring
schedule adjustment
truck dispatch
software implementation
mechanical diagnosis
customer communication
Supervise and provide leadership to build and maintain a strong dispatch department through effective communications, hiring, training, coaching, counseling, appraising, developing, and succession planning.
Communicate with mixer drivers, plant managers, production managers and operations manager on a regular basis to avoid or address issues, concerns or problems.
Monitor fleet status to ensure customer satisfaction and maximum equipment and labor utilization.
Adjust dispatch schedule as needed to reflect current and accurate information.
Oversee the efficient movement of trucks between assigned plants within a shipping area while effectively communicating with dispatchers in order to meet the needs of an entire market area.
Continually assess the service level and provide recommendations regarding opportunities to improve operational performance.
Work closely with the sales department to ensure equipment and material availability for specific projects and jobs.
Provide information and training to dispatch personnel to ensure timely and accurate feedback to customers and plant locations.
Review orders in the system for proper mix design, travel times, correct job start times, and job or customer specific needs.
Work closely with operations to ensure drivers are following company, local, state and federal safety and DOT guidelines, regulations and policies.
Manage dispatch personnel to ensure the timely distribution and delivery of concrete according to customer needs and requirements.
Install and implement industry specific software programs.
Diagnose and repair mechanical systems with a focus on electrical components, including wiring
Analyze and review yardage and delivery reports to ensure optimum asset utilization.
Communicate with customers to provide information regarding the company’s ability to meet expected delivery times and handles any questions or concerns.
What you bring
drug screen
vehicle check
flexible hours
physical
5-Panel Drug Screen
Motor Vehicle Record Check
Ability to work fluctuating hours in accordance with customer needs.
Fit for Duty Baseline Physical (if applicable)
Benefits
Medical / Dental / Vision plan offered
Paid Time Off
401(k) Plan w/ employer match contribution
Consistent work, with a work/life balance
Paid Holidays
Life Insurance - Company Paid
A great team to support you throughout your career with Summit Materials companies!
Short-term / Long-term Disability Insurance - Company Paid
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