Senior Technical Project Manager at Frontier Internet in Dallas, TX | Kablio

Role

Description

program ops

project planning

risk management

kpi tracking

agile coaching

change management

Support team members’ growth and encourage ownership.
Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes.
Oversee handoff to operations and ensure support processes are in place.
Track and report on key performance indicators to measure success and drive improvements.
Identify and mitigate risks; manage scope changes and budgets.
Coordinate operational readiness for sustained value delivery.
Oversee daily program operations to ensure projects are delivered on time, within scope, and budget.
Collaborate with business partners and technical teams to design and maintain project plans.
Host regular syncs and organize demos for feedback.
Align program goals with business strategies and prioritize deliverables.
Provide concise status reports and facilitate Go/No-Go decisions for releases.
Facilitate lessons-learned sessions and drive ongoing improvements.
Define MVPs and balance scope, cost, and timelines.
Foster a collaborative, high-performing team culture.
Promote Agile best practices and coach teams in methodologies.
Coordinate cross-functional teams for seamless execution.
Lead change initiatives to adapt programs to evolving priorities and goals.

Requirements

bachelor's

7+ years

agile

program management

technical pm

leadership

Bachelor's degree in Computer Science, Engineering or related technical field

7+ years of experience working directly with software engineering development teams

7+ years of program management disciplines including scope, schedule, budget, and quality, along with risk and critical path management experience

A successful candidate will bring deep technical and software expertise, strong project management skills, good judgment, and desire to have an industry-wide impact and the ability to work within a fast-moving environment in a large company to rapidly deliver services that have a broad business impact.

7+ years of experience working in an agile and/or scrum environment

Agile & Continuous Improvement

Experience managing programs across cross-functional teams, building processes, and coordinating release schedules

7+ years of technical program management working directly with software engineering team experience

7+ years of technical product or program management experience

As a Senior Technical Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will have the ability to take large, complex programs and break them down into manageable pieces, work with product owners to develop functional and technical user stories, and then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical thinking, and leadership are essential to success in this role.

Benefits

Post-Delivery Transition

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Over 20 years

Operational History

The company has been providing services for over two decades, showcasing its experience and commitment to connectivity.

Specializes in delivering service to underserved and rural areas where connectivity options are limited.
Provides tailored solutions for both residential and business customers, focusing on reliability and speed.
Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services.
Notable for its commitment to improving internet access in remote and underserved regions of the U.S.
In addition to high-speed internet, the company offers bundled services including voice and TV packages.
One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.

Culture + Values

“Hold your expertise lightly.” (Humility)
“Seek first to understand.” (Curiosity)
“Feedback makes us better!” (Constructive Feedback, Not Criticism)
“I can’t solve it all; we’ll iterate together.” (Demonstrate a Growth Mindset)
“Set world-class standards and seek every day to deliver radical value.” (Be Brave As You Seek Transformation)
“Be your best self.” (Empowerment & Autonomy)
“Assume generous intent and apply grace.” (Engage with Empathy)
“Be intentional; move out and make something.” (Bias for Action)

Environment + Sustainability

2M Customers

Fiber Customers Reached

Achieved over 2 million fiber customers in 2023, solidifying position as the largest U.S. pure-play fiber ISP.

~1.3M Passings

Fiber Passings Added

Expanded fiber network by adding approximately 1.3 million new passings in 2023 as part of deployment strategy.

Published greenhouse gas emissions baseline in 2023 to inform future reductions
Issued first green bond financing in 2023 to highlight energy efficiencies of fiber network
Launched 'Red Loves Green' fleet initiative, deploying EV installation vehicles
Fiber technology cited as inherently more energy-efficient than copper alternatives

Inclusion & Diversity

#1 Rank

Diversity Ranking

Recognized as the top-ranked company for diversity in Telecom/Broadband category by the California Public Utilities Commission.

Committed to making DE&I “part of the company’s DNA”, not just rhetoric
Leaders reflect workforce; workforce reflects customer base
Every teammate valued and treated equitably in rewards, promotions, pay
Inclusion defined as enabling employees to bring their ‘whole true self’ to work
Established Supplier Diversity Council and supplier tracking for diverse‑owned businesses
Gender representation unspecified–no public numeric breakdown available

Articles

Careers at Frontier

Frontier's Network

Business Solutions

Role

Description

program ops

project planning

risk management

kpi tracking

agile coaching

change management

Support team members’ growth and encourage ownership.
Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes.
Oversee handoff to operations and ensure support processes are in place.
Track and report on key performance indicators to measure success and drive improvements.
Identify and mitigate risks; manage scope changes and budgets.
Coordinate operational readiness for sustained value delivery.
Oversee daily program operations to ensure projects are delivered on time, within scope, and budget.
Collaborate with business partners and technical teams to design and maintain project plans.
Host regular syncs and organize demos for feedback.
Align program goals with business strategies and prioritize deliverables.
Provide concise status reports and facilitate Go/No-Go decisions for releases.
Facilitate lessons-learned sessions and drive ongoing improvements.
Define MVPs and balance scope, cost, and timelines.
Foster a collaborative, high-performing team culture.
Promote Agile best practices and coach teams in methodologies.
Coordinate cross-functional teams for seamless execution.
Lead change initiatives to adapt programs to evolving priorities and goals.

Requirements

bachelor's

7+ years

agile

program management

technical pm

leadership

Bachelor's degree in Computer Science, Engineering or related technical field

7+ years of experience working directly with software engineering development teams

7+ years of program management disciplines including scope, schedule, budget, and quality, along with risk and critical path management experience

7+ years of experience working in an agile and/or scrum environment

Agile & Continuous Improvement

Experience managing programs across cross-functional teams, building processes, and coordinating release schedules

7+ years of technical program management working directly with software engineering team experience

7+ years of technical product or program management experience

Benefits

Post-Delivery Transition

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Over 20 years

Operational History

The company has been providing services for over two decades, showcasing its experience and commitment to connectivity.

Specializes in delivering service to underserved and rural areas where connectivity options are limited.
Provides tailored solutions for both residential and business customers, focusing on reliability and speed.
Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services.
Notable for its commitment to improving internet access in remote and underserved regions of the U.S.
In addition to high-speed internet, the company offers bundled services including voice and TV packages.
One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.

Culture + Values

“Hold your expertise lightly.” (Humility)
“Seek first to understand.” (Curiosity)
“Feedback makes us better!” (Constructive Feedback, Not Criticism)
“I can’t solve it all; we’ll iterate together.” (Demonstrate a Growth Mindset)
“Set world-class standards and seek every day to deliver radical value.” (Be Brave As You Seek Transformation)
“Be your best self.” (Empowerment & Autonomy)
“Assume generous intent and apply grace.” (Engage with Empathy)
“Be intentional; move out and make something.” (Bias for Action)

Environment + Sustainability

2M Customers

Fiber Customers Reached

Achieved over 2 million fiber customers in 2023, solidifying position as the largest U.S. pure-play fiber ISP.

~1.3M Passings

Fiber Passings Added

Expanded fiber network by adding approximately 1.3 million new passings in 2023 as part of deployment strategy.

Published greenhouse gas emissions baseline in 2023 to inform future reductions
Issued first green bond financing in 2023 to highlight energy efficiencies of fiber network
Launched 'Red Loves Green' fleet initiative, deploying EV installation vehicles
Fiber technology cited as inherently more energy-efficient than copper alternatives

Inclusion & Diversity

#1 Rank

Diversity Ranking

Recognized as the top-ranked company for diversity in Telecom/Broadband category by the California Public Utilities Commission.

Committed to making DE&I “part of the company’s DNA”, not just rhetoric
Leaders reflect workforce; workforce reflects customer base
Every teammate valued and treated equitably in rewards, promotions, pay
Inclusion defined as enabling employees to bring their ‘whole true self’ to work
Established Supplier Diversity Council and supplier tracking for diverse‑owned businesses
Gender representation unspecified–no public numeric breakdown available

Articles

Careers at Frontier

Frontier's Network

Business Solutions