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Phoenix Senior Living

Resident Care Associate

Company logo
Phoenix Senior Living
Privately‑held senior housing operator offering independent, assisted, memory care, skilled nursing and respite services.
Provide hands‑on care and support to assisted‑living residents per their service plans.
11d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Durham, NC
Onsite
Company Size
2,600 Employees
Service Specialisms
Senior Living
Healthcare
Assisted Living
Memory Care
Residential Care
Community Engagement
Sector Specialisms
Assisted Living
Independent Living
Memory Care
Role
What you would be doing
sanitary procedures
room checks
hydration monitoring
adl assistance
call response
service planning
  • Uses proper sanitary procedures and universal precautions
  • Assist with conducting laundry rooms, common areas – including bathrooms – checks for cleanliness and any exposed hazardous chemicals; and takes appropriate action (i.e. contacting housekeeping, personally cleaning the room, securing the chemicals)
  • Follows the hydration schedule established for the residents is maintained during the shift
  • Initiates, assigns, and assist with activities, as appropriate
  • Completes all ADLs for assigned residents according to the resident’s Personalized Service Plan (PSP)
  • Checks on assigned resident rooms daily for general cleanliness and neatness and takes appropriate action; ensures high risk rooms are double checked
  • Participates in the development of the Personalized Service Plans and updates; attends service plan review meetings with families as requested
  • Responds to security system and resident call bells promptly & immediately; takes appropriate action including resetting call bells
  • Check all assigned residents daily for cleanliness, appropriate clothing, any continence issues and change in condition
What you bring
resident rights
meal attendance
personal care
weekend availability
dementia care
high school
  • Knows and complies with all resident rights
  • Completes resident meal attendance sheets have been completed and any resident who has not dined in the dining room has been provided room service and / or accounted for.
  • Must be at least 18 years of age to perform the personal care aspects of the RCA position
  • Ability to work weekends, evenings and flexible hours, available to our customers at peak service delivery days and times
  • Previous experience working with elders or disabled individuals, preferred
  • Knowledge and experience in Assisted Living industry and Dementia care or Skilled Nursing, preferred
  • High School education preferred and may be required by the state
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
25+ years experience
Years of Operation
Over two decades of dedicated service in senior housing and care.
$100M+ revenue
Annual Revenue
Annual revenue exceeds $100 million, reflecting significant operational scale.
50+ communities
Senior Housing Locations
Operates more than 50 senior living communities across the U.S. Southeast.
3,500+ families served
Families Assisted
Has helped over 3,500+ families find senior care solutions nationwide.
  • Personalized senior care solutions tailored to individual needs.
  • Home-like comforts combined with dining and therapy services.
  • Memory care and skilled nursing support life’s changing chapters.
  • Signature “Grand Baby Project” uses dementia doll therapy for engagement.
  • Family-run and mission-driven, maintaining a suburban footprint.
Culture + Values
  • Compassionate Care
  • Trustworthy Relationships
  • Commitment to Excellence
  • Teamwork
  • Innovation
  • Accountability
  • Transparency
Environment + Sustainability
  • Sustainability is integrated into their daily operations and service delivery.
  • Commitment to reducing their carbon footprint through energy-efficient systems.
  • Focus on energy conservation, waste reduction, and recycling efforts across their communities.
Inclusion & Diversity
  • Inclusive culture with diverse teams across all levels of the organization.
  • Commitment to gender equality and creating an environment of equal opportunity.
  • Specific gender-related statistics not available on the website.
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