Provide daily operational feedback to both Carlisle and assigned key accounts, identifying manpower needs and facilitating adjustments.
Communicate all official statements, business decisions, and operational changes from Carlisle to assigned key accounts.
Monitor compliance with all health, safety, and ethical standards for Carlisle personnel located on assigned key accounts sites.
Monitor equipment performance and ensure repairs, maintenance, and spare parts inventory meet Carlisle’s standards and required timeframes.
Ensure all Carlisle-required documentation is complete, current, and accurate (BOLs, TDS/SDS, SOPs, QC data, equipment maintenance logs, testing records, product complaints, etc.).
Communicate any changes to product design, QC standards, or technical requirements that may impact performance, quality, or production timelines.
Document all product or equipment performance issues and support formal Root Cause Analysis (RCA).
Maintain agreed-upon inventory levels across three concurrent assigned key accounts locations.
Provide guidance and daily leadership to on-site technical resources supporting assigned key accounts operations.
Track daily, weekly, and monthly production output to determine burn rates and support raw material planning, logistics forecasting, and capacity management.
Serve as the main point of contact for all communications, directives, and business updates between Carlisle and assigned key accounts.
Act as a technical liaison between site operations and Carlisle R&D regarding product challenges, quality concerns, or design updates.
Manage all order processing and customer service–related issues to ensure timely resolution.
Make timely decisions that protect quality, performance, and safe operations.
On-site work in manufacturing and operational environments.
Serve as the acting site supervisor for Carlisle personnel assigned to Assigned key accounts.
Conduct periodic and random QC inspections to ensure adherence to required quality standards.
Adjust manpower across sites to maintain balanced technical coverage and operational continuity.
Keep all SOPs and product documentation updated; maintain weekly photo/video logs of production.
Provide general oversight of equipment operations, including troubleshooting equipment issues and ensuring corrective action.
Requirements
bachelor's
3+ years
polyurethane
qc processes
technical documentation
relationship mgmt
Ability to interpret and maintain technical documentation (SOPs, QC logs, testing data, maintenance records).
Background in equipment coordination, QC processes, or production oversight.
Frequent travel to multiple assigned key accounts site locations (approximately 3 concurrent locations).
Bachelor’s degree in Business, Operations, Supply Chain, Engineering, or related field.
3+ years of experience in account management, operations coordination, or production support roles.
Prior experience supervising or coordinating technical teams.
Experience in technical environments, manufacturing, quality control, or field operations.
Strong understanding of production processes, quality control, and safety protocols.
Strong relationship management and communication skills with internal and external stakeholders.
High attention to detail and accuracy in documentation and reporting.
Requires ability to walk production floors, observe equipment operations, and conduct hands-on inspections.
Experience managing customer relationships in a manufacturing or industrial setting.
In lieu of a bachelor’s degree, candidates may qualify through a combination of education, training, certifications, or practical experience that provides the required knowledge, skills, and abilities for success in the this role.
Proactive problem-solving and ability to make fast, sound decisions in dynamic environments.
Applied deep expertise in polyurethane/polyurea products, equipment, and applications.
Ability to lead, mentor, and guide on-site technical personnel.
Strong organizational skills with the ability to manage multiple sites, workflows, and priorities.
Knowledge of equipment operations, basic troubleshooting, and maintenance coordination.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Established as a roofing company, Carlisle Construction Materials has expanded into a global leader in building envelope solutions.
Carlisle offers a comprehensive range of products, including roofing systems, insulation, and waterproofing materials.
Its products are utilized across critical sectors such as industrial, residential, commercial, and energy industries.
Carlisle's innovation is a cornerstone of its success, focusing on developing solutions that improve energy efficiency and sustainability.
Specializing in high-performance systems that are both durable and reliable, Carlisle is frequently chosen for complex, large-scale projects.
Its portfolio includes iconic structures such as skyscrapers, schools, hospitals, and government facilities worldwide.
Renowned for its market leadership, Carlisle Construction Materials is distinguished for exceptional quality and innovation in the construction industry.
Culture + Values
Safety
Bias for action and results
Continuous improvement
Teamwork and communication
Customer focus
Empowerment
Mutual trust, respect and integrity
Strong commitment to sustainability
Environment + Sustainability
%45 Reduction
Near-term Emission Targets
Approved targets to reduce emissions across all scopes.
$3.2B Sales
Energy-Efficient Revenue
Generated significant revenue from eco-friendly products.
38% Performance
LEED Platinum Achievement
Notable improvement in facility performance metrics.
1M Trees
Tree Planting Initiative
Contributed to reforestation efforts globally.
Near-term SBTi-approved targets to reduce Scope 1 & 2 emissions and Scope 3 emissions.
Scope 1 & 2 emissions were reduced, and Scope 3 emissions also saw a reduction in 2023.
Over 1 million tons of waste were diverted, with an ambitious goal to double this by 2030.
LEED Platinum v4 certification for Sikeston, MO facility improving performance and utilizing solar energy.
Energy-efficient products contributed to a significant portion of total revenue.
Achieved notable recycling milestones across various materials and implemented widespread tree planting.
Aiming for ISO 14001 certification across all sites to enhance environmental management.
Inclusion & Diversity
Committed to increasing workforce diversity (per sustainability disclosures)