Leasing Administrator

Description

You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants.

• Complete new tenancy progression process including referencing and drafting tenancy agreements
• Liaise with the property accounts team over any property queries where necessary
• Complete general administrative roles as and when required
• Maintain electronic files for each property in accordance with procedures
• Review and accept offers submitted for new lets including right to rent checks
• Conduct check in, check out and midterm property inspections where required
• Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins
• Undertake specific projects as requested by line manager
• Collate data and compile client reports
• Provide high level of customer service to residents at all times
• Updating utility providers and local authorities of tenancy changes
• Process tenancy renewal paperwork
• Ensure lettings legal compliances are met and procedures followed
• Compiling inventory reports and sending resident welcome packs
• Deal with enquiries from tenants, utility providers, local authorities, etc
• Compile reports for portfolio analysis, monitoring and reporting
• Maintain records on the property management database

Requirements

The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative.

• Good organisational skills
• Must understand the principles and practice of customer care
• ARLA qualification would be preferable
• Must be computer literate in Microsoft Office with a high level of competence on Excel
• Ability to multitask and to work accurately and effectively under pressure
• Good verbal and written communication skills with a positive attitude and attention to detail
• Previous property administration experience
• Excellent time management
• Ability to work in a team and understand team dynamics

Benefits

Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu

Leasing Administrator – Birmingham - £27,000 per annum + Discretionary Bonus

Salary: £27,000 per annum + Discretionary bonus

Training + Development

Interview process

Visa Sponsorship

Security clearance