Sets and manages customer expectations with effective communication to identify needs and solutions.
Acts as factory host during customer visits, witness tests and inspections for project management orders. Coordinates and directs upcoming visits with production management personnel.
Supports the preparation of tenders which fit the criteria for Project Management by reviewing project related technical and commercial specifications.
Reviews customer purchase orders and specifications and determines whether they are in agreement with the scope of Sulzer tender, pricing and technical capabilities. Prepares all relevant information required to enter the order into ERP system.
Continually seeks opportunities to increase customer satisfaction, deepen customer relationships and build a knowledge base of each customer's business, organization and objectives.
Reviews Terms & Conditions (T's & C's) against Sulzer standard T's & C's and for compliance with Sulzer Ten Golden Rules. Responsible for having customer's T's & C's reviewed by Sulzer Legal when different than Sulzer standard T's & C's.
Deals with customers and Accounts Managers concerning matters that require discretion and judgment. Reviews pump applications and selections and offers technical support as appropriate.
Receives and responds to requests from customers for price quotations, purchase orders, order changes, adjustments, and cancellations.
Keeps customer and sales account manager apprised of status of project management orders during production with documented records, including milestone reports as required. Responsible for coordinating the production, collection, submission, and filing of relevant order documentation per customer requirements.
Coordinates, oversees and tracks projects through receipt, procurement, production and delivery. Ensures that all technical specifications are communicated to manufacturing and other departments as needed. Expedite as necessary to secure customer satisfaction and on-time delivery.
Requirements
bsc
sap
autocad
microsoft office
pumps
communication
Bachelor of Science degree in Project Management, Engineering (Mechanical or Chemical preferred) or five (5) plus years related experience in pumps and hydraulics, plus process knowledge within Sulzer target market segments.
Meticulous in attention to detail and recordkeeping is required.
Excellent written and verbal communication skills in English language.
Aptitude for learning and using SAP, STARS and ABSEL.
Thorough familiarity with industry, national and international standards and tests as applied to the manufacture, operation, and delivery of centrifugal process pumps within Sulzer target market segments. Thoroughly familiar with Sulzer technical capabilities related to such standards and tests.
Knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Project and Outlook.
Willingness to travel as needed.
Proficiency in AutoCAD, understanding of manufacturing practices, geometric dimensions and tolerances, mechanical drawing interpretation and the metric system.
Benefits
Quarterly Gym Reimbursement
Annual Bonus Program
12 Company Paid Holidays per year
Competitive Paid Time Off (3 weeks to start)
Tuition Reimbursement/Educational Assistance
6% 401K or Roth Company Match with Immediate Vesting
Full Medical, Dental, and Vision benefits
Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
Company Paid Retirement Security Contributions following 1 year of employment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1834
Year Established
Originated as a global leader in fluid handling solutions.
1850 Innovation Begins
Invention of Steam Pumps
Pioneered industrial applications with steam pumps.
80 Global Markets
Markets Served
Partners with industries worldwide for essential infrastructure.
15,000 Employees Worldwide
Global Workforce
Builds solutions with a dedicated team spanning regions.
Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.
Culture + Values
Trust
Responsibility
Respect
Enthusiasm
Passion for what we do
Pleasure at work
Courage (“Imagine if?”)
Engagement (full commitment to customers)
Balance (informed decisions based on experience and wisdom)
Customer partnership
Operational excellence
Committed people
Environment + Sustainability
99% of Carbon Footprint
From Use-Phase of Products
Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.
30% Reduction Target
Scope 1 and 2 Emissions by 2030
Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.
Top 15% Globally
Ecovadis Silver Medal
Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.
18.4 Risk Score
Morningstar Sustainalytics
Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.
Member of United Nations Global Compact
Carbon neutrality target for selected Scope 3 categories by 2050
Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects
Inclusion & Diversity
2019
Scholarship Launched
The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.
9 Countries
Top Employer Certification
The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.
Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
Holistic approach to integration/inclusion of people with disabilities
Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
Committed people” values include healthy, energized, inclusive workplace