Service Coordinator

Description

• Sales and distribution of our Readymix ‘RMX’ product range to our customers
• Supporting the raising and pricing of quotes that will process to order conversion or query resolutions
• Working collaboratively with the existing team to ensure all tasks are completed in a timely manner and to a high standard
• Develop and maintain relationships with new and existing customers
• Engage with the customer to better understand requirements by developing and demonstrating industry-leading product knowledge which will help you to attain and proactively keep abreast of new trends/products in the market by attending product and vendor training, researching and even self-study
• Accurately process all order information and respond positively and confidently to our customers' requests, orders, scheduling and planning to ensure timely delivery of orders agreed with our customers optimising cost through effective planning
• Work with the team converting enquiries into orders, respond to sales calls and emails

Requirements

• Good interpersonal skills
• Strong problem-solving skills
• Good oral and written communication
• SAP, CRM and Microsoft IT systems
• Showing a positive attitude, building rapport and positive relationships with customers and internal colleagues
• Prioritise and multitask daily duties
• Demonstrate an excellent telephone manner when dealing with customers
• Numeracy and analytical ability

Benefits

• Access to our Employee Assistance helpline for free and confidential advice
• Contributory pension scheme
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Enhanced holiday entitlement
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Training and development opportunities
• Bonus scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance