1st Line Support at Inoverse Groupe in Bath, England, United Kingdom | Kablio

Inoverse Groupe

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1st Line Support

Inoverse Groupe

Experts in industrial and building energy optimization through industrial heat‑recovery solutions.

First‑line IT support: triage, resolve tickets, hardware/software help for internal users.

10 days ago ago

£30,000

Junior (1-3 years), Intermediate (4-7 years)

Full Time

Bath, England, United Kingdom

Hybrid

Company Size

- Employees

Service Specialisms

Construction services

Project Management

Consulting

Engineering

Architecture

Property Development

Design

Turnkey

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Role

Description

Requirements

1st line

itsm

hardware

customer service

documentation

uk right

Organised, detail-oriented, and flexible with travel and rota commitments
Ability to document issues clearly and escalate effectively to 2nd/3rd line
Solid 1st line troubleshooting and diagnostic ability
Basic hardware/software support knowledge (laptops, mobiles, builds)
Experience working with ITSM/ticketing tools and SLA environments
P. S: Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role.
Strong customer service and communication skills

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

company cannot provide visa sponsorship; only candidates with existing uk right to work are considered.

Security clearance

Information not given or found

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Company

Overview

Born from a passion for transformation, the company turned industrial waste heat into a strategic resource.
It has carved a niche in auditing, designing and installing bespoke systems that reclaim lost thermal energy.
Their financial model focuses on cost‑saving for clients through tangible energy reductions.
Projects range from retrofitting factory cooling units to integrating heat recovery in commercial HVAC.
With a hands‑on engineering approach, they serve sectors from heavy industry to public buildings.
They’ve been trusted by retail leaders and manufacturers to convert excess heat into usable energy.
Unusual fact: they turn rejected cold‑machinery heat into hot water or heating—no fossil fuel needed.
Their story blends innovation, pragmatic engineering and a single focus: stop wasting heat.

Culture + Values

Innovation and creativity are at the heart of the company’s approach.
Commitment to providing the highest quality of service to clients.
Continuous improvement and flexibility in adapting to new challenges.
Employee development and fostering a strong team spirit.
Collaboration and open communication among all members.
Respect for diversity in ideas and talents.

Environment + Sustainability

By 2030

Net Zero Emissions Commitment

Commitment to achieving net zero emissions by 2030.

Implementing energy-efficient solutions in all operations.
Reducing carbon footprint through sustainable practices.
Promotion of circular economy practices to minimize waste.
Ongoing investments in renewable energy sources and technologies.

Inclusion & Diversity

Focus on creating a workplace that values diversity of thought, background, and experience.
Ongoing initiatives to ensure equal opportunities for all employees.
Encouraging balanced gender representation in leadership roles.

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