Customer Success Manager, Birmingham at Dalux in Birmingham, England, United Kingdom | Kablio

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Customer Success Manager, Birmingham

Dalux

Dalux offers software solutions to the construction industry, optimizing workflows and enhancing collaboration.

Manage customer success, training, implementation, and support for construction clients

18 days ago ago

Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)

Full Time

Birmingham, England, United Kingdom

Office Full-Time

Company Size

250 Employees

Service Specialisms

BIM & Documentation

Operations & Maintenance

HelpDesk

Information Management

Design Management

Reality Capture

Infrastructure

Health & Safety

Sector Specialisms

Construction

Design

Infrastructure

Heavy Civil Engineering

Linear Assets

Buildings

Commercial

Residential

Role

Description

Take part in network groups, trade fairs and other events.
Support new and existing customers in using and understanding of our user-friendly product.
Assist new customers in implementation and training of our products related to construction processes.
Working with construction industry clients, such as developers, general contractors, sub-contractors, consultants.
Present Dalux product portfolio for new potential clients.
Support the current customers and develop their expertise by assisting them in technical or feature support, when needed.

Requirements

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in Denmark as a tech innovator focused on simplifying construction processes.
Provides digital tools for project management, construction documentation, and collaboration.
Specializes in building information modeling (BIM) to optimize the lifecycle of construction projects.
Enables seamless integration across all stages, from design to operation, ensuring efficiency and accuracy.
Completes notable projects for large-scale commercial and residential buildings.
Known for an easy-to-use platform that streamlines collaboration and keeps teams on schedule.

Culture + Values

We believe in building a culture of openness, trust, and mutual respect.
We encourage innovation and the continuous pursuit of excellence.
We are committed to delivering value to our customers with high-quality solutions.
We take pride in delivering solutions that make a real difference in the construction industry.

Environment + Sustainability

2030

Net-Zero Commitment

The company aims to achieve net-zero emissions, significantly reducing its environmental impact.

The company focuses on solutions that reduce waste and improve efficiency in the construction industry.
The company actively works to reduce its carbon footprint through digitalization and data-driven innovation.

Inclusion & Diversity

strives to create a culture where all employees feel included, valued, and respected.
actively promotes a diverse workforce through recruitment, development, and leadership programs.

Articles

Dalux Academy – video tutorials & webinars

Webinars & sneak peeks

Dalux Help Center

Careers at Dalux