Administrator

Company logo
Adcock Refrigeration And Air Conditioning
Specialist in refrigeration, air conditioning, and HVAC services for a wide range of industries.
Provide admin support, handling calls, scheduling, quotes, contracts, and invoices for service team.
21 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Northampton, England, United Kingdom
Office Full-Time
Company Size
800 Employees
Service Specialisms
Design
Installation
Maintenance
Refrigeration
Ventilation
Heating
Service and Maintenance Engineers
In‑house Design
Sector Specialisms
Commercial
Industrial
Residential
Healthcare
Education
Government
Utilities
Energy
Role
What you would be doing
contract renewal
data management
job planning
invoicing
quoting
customer support
  • Renewal of maintenance contracts
  • Keeping records and updating relevant databases
  • Planning jobs and making sure that the engineers know where to go.
  • Producing invoices
  • Providing quotations to customers
  • Answering the phones and dealing with queries
What you bring
databases
customer service
prioritisation
microsoft
administrator
  • Experience in using databases would be an advantage
  • Ability to deliver excellent Customer service.
  • Able to prioritise and react to changing customer needs in a calm and effective manner.
  • Good computer skills, specifically Microsoft applications.
  • An experienced administrator in a busy, reactive working environment.
Benefits
  • Working hours are 8am to 5pm, Monday to Friday, with one hour lunch break.
  • A friendly, close working environment with plenty of free parking.
  • 25 days holiday, plus bank holidays. Holiday allowance increases with service.
  • A competitive salary, commensurate with skill and experience.
Training + Development
Information not given or found
Company
Overview
Over 75 years
Years of Expertise
Providing expert HVAC solutions across multiple sectors, establishing a long-standing reputation for technical know-how and reliability.
  • Expert HVAC solutions across multiple sectors.
  • A trusted leader in refrigeration and air conditioning services.
  • Specializes in installation and maintenance for large-scale industrial and commercial clients.
  • Tackles complex, high-profile projects with complex refrigeration systems.
  • Services span various industries, including energy, transport, and residential markets.
  • Handles everything from small installations to large, custom systems, built on technical expertise and reliability.
  • Portfolio includes work on commercial buildings, energy-efficient systems, and cutting-edge refrigeration technology.
Culture + Values
  • Customer commitment: Focus on understanding and meeting customer needs.
  • Innovation: Encourage creativity and embrace new technologies.
  • Excellence: Strive for continuous improvement and maintain high standards.
  • Teamwork: Foster a collaborative and supportive environment.
  • Integrity: Uphold honesty, transparency, and ethical behavior.
Environment + Sustainability
Net-zero by 2050
Climate Commitment
The company is dedicated to achieving net-zero emissions across its operations and supply chain by the year 2050, showcasing its long-term environmental vision.
  • Continual investment in energy-efficient systems and practices.
  • Promoting the use of low carbon technologies.
  • Working to reduce the environmental impact of refrigeration and air conditioning solutions.
  • Regularly assessing and improving sustainability efforts across operations.
Inclusion & Diversity
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