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Product & Applications Specialist
Epiroc
23d ago
$106,000 - $140,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Garland, TX
Field
Company Size
16,000 Employees
Service Specialisms
Parts & Supplies
Professional Service
Support Solutions
Training
Digital Transformation
Network & Connectivity
Fleet Automation
Machine Control Solutions
Sector Specialisms
Mining
Infrastructure
Construction
Quarrying
Surface Mining
Underground Mining
Exploration Drilling
Oil and Gas
Role
What you would be doing
strategic insights
sales communication
customer service
order coordination
market exposure
new product development
- Research competition, provide product analysis, and contribute to strategic decision-making processes.
- Define and communicate Underground automation products value to the sales force and market for securing premium pricing.
- Establish and maintain high levels of customer satisfaction with Underground Automation products through personalized service and leveraging the Epiroc service network.
- Manage the Order to Delivery process for the Customer Center, including order forecasting and coordination with Product Companies.
- Coordinate the exposure of assigned products in the marketplace through trade shows, demos, case studies, and advertising initiatives.
- Participate in new product development programs, including conducting Voice of the Customer research to understand current and future demands.
- Maintain required US Department of Labor, Mine Safety & Health Administration Training Certificates, or complete necessary training programs to acquire and keep up to date with all customer-specific site safety requirements.
What you bring
communication skills
ms powerpoint
excel
outlook
driver’s license
travel
- Effective communication skills, including the ability to present information, write reports, business correspondence, and procedure manuals.
- Proficiency in MS Office (PowerPoint, Excel, Outlook) with advanced training in computer-aided maintenance systems, reporting tools, databases, and spreadsheets preferred.
- Possess a valid/active driver’s license.
- Travel expected, up to 50% primarily within the US.
- Minimum of 5 years of practical experience in the mining or construction field preferred , with a strong mechanical/technical background to support issue resolution and root cause analysis with customers.
- Preferred location is Garland, TX; however, candidates within one hour of a U.S.-based International Airport will be considered.
- Bachelor of Science in Engineering or related discipline preferred; equivalent experience considered in lieu of degree.
- The compensation for this position is between $106,000 - $140,000 annually, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards.”
- Employee discounts
- Short and long-term disability insurance
- 401(k) plan
- Paid Sick Time
- Health care eligibility - including medical, dental, vision, prescription and telemedicine
- Paid Vacation
- Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
- Direct deposit
- Wellness program
- Benefits eligibility begins the 1st of the month after start date
- Life and AD&D insurance
- Employee Assistance Program
- Tuition reimbursement program
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Since 1873
Year Founded
The company was established in 1873 and has since grown into a global leader in the mining and construction industries.
150+ Countries
Global Reach
Epiroc operates in over 150 countries, providing innovative solutions to the mining, construction, and energy sectors.
- Epiroc offers cutting-edge solutions for drilling, excavation, and materials handling, focusing on automation and digitalization.
- The company develops advanced mining solutions, including drills, loaders, and haulers for deep underground projects.
- Epiroc is a leader in automation, offering remote operation and predictive maintenance solutions to enhance productivity.
- Committed to sustainability, the company integrates advanced technology with eco-friendly practices in resource extraction and infrastructure development.
- We are committed to collaboration and teamwork.
- We act with integrity and respect for all individuals.
- We prioritize safety, innovation, and excellence in everything we do.
- We foster an entrepreneurial spirit and accountability in all our actions.
- We work towards continuous improvement and embrace change.
2050 Target
Net Zero Emissions Commitment
The company aims to achieve net zero emissions by the year 2050, demonstrating a long-term commitment to combating climate change.
- Sustainability is integrated into all aspects of the business, including product design, manufacturing, and operations.
- The company focuses on reducing the environmental impact of its products, services, and processes.
- Products are designed to improve productivity and reduce environmental footprint in the mining and construction industries.
- Energy efficiency, renewable energy, and reducing waste are key priorities for operations.
- Environmental performance is tracked and reported to ensure progress toward sustainability goals.
30% Female by 2025
Gender Balance Target
Aim for 30% of employees to be female by 2025.
20% Leadership by 2025
Women in Leadership
Target for women in leadership positions by 2025.
- Committed to fostering an inclusive work environment where all employees feel valued and respected.
- Gender pay equality is a key focus, with continuous efforts to address pay gaps.
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