Quotation & Operations Coordinator

Description

• Record and distribute minutes for monthly and quarterly customer meetings in collaboration with the Senior Account Manager.
• Support: Online chat or telephone service for urgent support in a crisis
• Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.
• Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.
• Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.
• Compile data and prepare presentation materials for monthly client meetings.
• Prepare cost referrals for billing and invoicing completed work orders.
• Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team.
• Ensure RAMS are submitted to clients and supervisors for review prior to site attendance.
• Update and maintain IBMS/portals with job progress information until completion.

Requirements

• Experience with CAFM systems.
• Advanced IT skills, including MS Office Suite (Excel, PowerPoint).
• Prior experience in compiling and presenting monthly reports to clients.
• Excellent communication skills, with a client-facing approach.
• Competence in minute-taking.
• Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.
• Proficiency in preparing quotations.
• Previous experience working within Fire Stations.
• Familiarity with SFG 20 maintenance standards.

Benefits

• Financial and legal support
• Cycle to work scheme
• Perks: discounts, gift cards, cashback, and exclusive offers
• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Access Perks at Work, our innovative employee app where you can find:
• Mental Health support and Life Event Counseling
• Get Fit Programme

Training + Development

Interview process

Visa Sponsorship

Security clearance