Quality & Aftercare Manager

Overview

Oversee quality control and aftercare to ensure defect-free handovers and post-handover service.

Key Responsibilities

• defect identification
• quality inspections
• reporting
• handovers
• cost management
• coordination

Tasks

-Identify potential defects or legacy issues during preconstruction. -Support project teams and supply chain partners in meeting specifications, drawings, and Project Quality Plans. -Handle insurance claims and ensure retention recovery, allocating costs where appropriate. -Carry out inspections and use quality checklists to identify defects. -Report and log all defects on internal systems, raising reports and tracking progress. -Assist site teams in achieving defect-free handovers in line with Caddick’s completion strategy. -Ensure site teams comply with the company’s Quality Management System and address defects promptly. -Stay updated on new products, construction techniques, and best practice in the industry. -Manage estimates, budgets, timetables, and resources; track costs against recoveries. -Share lessons learned with preconstruction, production, and supply chain teams. -Coordinate contractors during the defect liability period and quality-check their work.

Requirements

• smsts
• microsoft office
• construction drawings
• health & safety
• commercial awareness
• problem solving

What You Bring

-Quality-focused with excellent attention to detail. -Ability to accurately interpret construction information and drawings. -Good knowledge of health & safety practices and legislation. -Multi-skilled trade background or degree qualification. -Strong planning, organisational, and time management abilities. -Proven track record in pre-construction and construction delivery across multiple projects. -Commercially aware with a good understanding of cost, profit, and value. -SMSTS or IOSH Managing Safely (essential). -Strong technical knowledge of construction build processes, methods, and defects. -Knowledge of building code requirements and scheduling methods. -Excellent communication and client relationship-building skills. -Proficient in Microsoft Office (Outlook, Word, Excel). -Proactive problem solver with strong persuasion skills. -Detailed understanding of construction packages and installation methods. -First Aid Certificate (desirable).

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About Caddick Construction Limited

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