Leasing Specialist

Description

The Leasing Specialist generates leads, markets and renews apartment leases in line with company and Fair Housing guidelines, greets prospects, showcases property features, and secures lease agreements. The role also includes responding to internet leads, scheduling tours, maintaining leasing data, inspecting units, assisting with resident events, and handling application fees and documentation.

• Respond to internet leads, answer calls, schedule appointments, conduct tours, and promote community features.
• Greet visitors and deliver high‑quality customer service.
• Maintain prospect traffic and leasing data; perform data entry as needed.
• Inspect units for move‑ins, prepare move‑in packets, and handle move‑in/out notices and inspections.
• Assist in planning and hosting resident events and special functions.
• Collect application fees, deposits, and rent; submit applications for approval.
• Follow up with prospects after viewings or applications.
• Utilize sales and marketing strategies to increase traffic, maintain closing ratios, and meet occupancy goals.

Requirements

• High school diploma.
• Minimum 1 year of customer service or sales experience.
• Working knowledge of property‑management software (e.g., OneSite) and Microsoft Office.
• Strong written and verbal communication skills; professional appearance and punctuality.
• Ability to multitask, maintain confidentiality, and adhere to fair housing laws.

Benefits

The company offers skill‑building and development opportunities, hands‑on impactful work that directly improves residents’ quality of life, a supportive team environment, and competitive compensation and benefits.

Steward + Helm provides a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company match, 22 days of paid time off, 15 paid holidays, and market‑competitive pay.

• Medical, dental, and vision insurance.
• 401(k) plan with competitive company match.
• 22 days of paid time off annually.
• 15 paid holidays.
• Competitive market salary.

Training + Development

Interview process

Visa Sponsorship

Security clearance